LOL, I don't think we are far from you, 32nd Street & Union Hills (for another week, then we move to CC & Beardsley). Yes, they can be delivered. They are busy next weekend though moving us.
Pool Re Surfacer
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LOL, I don't think we are far from you, 32nd Street & Union Hills (for another week, then we move to CC & Beardsley). Yes, they can be delivered. They are busy next weekend though moving us.
Report on CDC experience for anyone considering them.
Would I use them again? Probably not. The experience hasn't been horrible, but it's been problematic for no good reason. And I have concerns on the long term durability of the surface.
Jim the salesman was a decent guy to deal with and it all started out well. However, once we were in the hands of the job foreman, Dion, it went downhill from there. Dion is a completely dismissive, evasive and non commital dweeb to deal with.
Dions lack of interpersonal skills aside, the quality of the work is lacking.
Surface finish where tiles meet plaster on the steps is poor.
The cool deck was damaged during the demolition of the spa wall and the repair looks like crap.
Four days after the water was in a piece of rusty steel popped out of the floor. Obviously trowled into the mix. The underwater repair of that hole looks like crap and I'm still not done with that one.
The new pump and filter plumbing work involved painting all of the new and existing plumbing (I assume for UV protection) They painted over my vacuum gauge. Still waiting for that to be resolved 3 weeks after bringing it to Dion's attention. They also installed my new pump without unions where the previous install had them.
Once they have their final payment, the customer attentiveness disappeared. During the construction process you get frequent calls from the office informing you when someone will be doing something next. Too bad the office has no idea the earlier steps have yet to be finished. No connection between the job and office staff on a daily basis.
Whatever, it looks decent from a distance, but up close not so much. No turning back.
Would I use them again? Probably not. The experience hasn't been horrible, but it's been problematic for no good reason. And I have concerns on the long term durability of the surface.
Jim the salesman was a decent guy to deal with and it all started out well. However, once we were in the hands of the job foreman, Dion, it went downhill from there. Dion is a completely dismissive, evasive and non commital dweeb to deal with.
Dions lack of interpersonal skills aside, the quality of the work is lacking.
Surface finish where tiles meet plaster on the steps is poor.
The cool deck was damaged during the demolition of the spa wall and the repair looks like crap.
Four days after the water was in a piece of rusty steel popped out of the floor. Obviously trowled into the mix. The underwater repair of that hole looks like crap and I'm still not done with that one.
The new pump and filter plumbing work involved painting all of the new and existing plumbing (I assume for UV protection) They painted over my vacuum gauge. Still waiting for that to be resolved 3 weeks after bringing it to Dion's attention. They also installed my new pump without unions where the previous install had them.
Once they have their final payment, the customer attentiveness disappeared. During the construction process you get frequent calls from the office informing you when someone will be doing something next. Too bad the office has no idea the earlier steps have yet to be finished. No connection between the job and office staff on a daily basis.
Whatever, it looks decent from a distance, but up close not so much. No turning back.
Did you go with plaster, pebble tec, pebble sheen?
I always steer people away from plaster. Do it once, do it right. Most people don't know how/too lazy to care for a pool, and plaster is highly dependent on regular care. Pebble is really resilient.
FWIW I'm a CPO.
I always steer people away from plaster. Do it once, do it right. Most people don't know how/too lazy to care for a pool, and plaster is highly dependent on regular care. Pebble is really resilient.
FWIW I'm a CPO.
If you feel the quality and workmanship is not up to industry standards call the Register of Contractors. That is what they are there for and why you hire licensed contractors.
The Registrar Of Contractors (ROC) will take care of any complaints. Once a complaint is filed against a company they have a set amount of time to work with the customer to rectify the complaint and normally they will go out of their way to do so. Try them for arbitration resolution and see if that works for you.
Good suggestion Phil
Arizona Registrar of Contractors
Good suggestion Phil
Arizona Registrar of Contractors
Not ready to go nuke on them just yet. I still plan to revisit the the patch in the floor. Still hope to get my vac gauge replaced.........someday.
If it comes to that, I'll go down that road. Of course right in the middle of this ordeal I see a local news story about someone who is being sued by CDC becuase thay filed a "frivolous" contractors complaint.
Grrrrrreat!!!!
They've had an empty and chipped out pool in the yard for 9 months. Didn't understand the details though.
If it comes to that, I'll go down that road. Of course right in the middle of this ordeal I see a local news story about someone who is being sued by CDC becuase thay filed a "frivolous" contractors complaint.
Grrrrrreat!!!!
They've had an empty and chipped out pool in the yard for 9 months. Didn't understand the details though.
Baja Quartz plaster. Tried to keep the cost down and we've never really liked the feel of the pebble surfaces on the feet.
Stay up on maintenance. Your saturation index is really important for the sake of plaster. I always recommend a water replacement at regular intervals (ie. quarterly) even when pool is not in use.
They say plaster is designed for ~15 year lifespan... that's BEST case. I frequently see plaster lasting 5-8 years.. and have seen it last as few as 3 years or less depending on the crafstmanship and maintenance.
That's first hand experience. And that's why I don't recommend it.... you could be dealing with warrantee issues, or dropping another large chunk of $$$ sooner rather than later.
Good luck, "remember, always watch your kids around water"
Boy! This is certainly something that I do not want to hear!! We had our pool re-plastered two years ago. It was estimated from the age of the pool equipment that the pool was originally installed around 30 years ago. We have now lived in the house 20 years. None of the neighbors ever remember the pool having been re-plastered. I was hoping that we could expect something on the order of 15-20 years on this new plaster! We have never re-circulated the water. I do not know that I could handle dumping 10,000 gallons every 3 months! We installed a barracuda sweep system and it is very rare that I have seen the need to brush the walls and that is only for very small areas. I guess that I should do it anyway? BTW, we are still using the original brass pump and stainless steel cased sand filter.
You should find an actual pool plastering contractor. Most of them do the tile also and they are more likely to work with you on the price. Especially once they hear you are gonna pay cash. A pool company will just try to sell you every bell and whistle available. Also Check out the quartz plaster it is nice looking, durable, and probably half the cost of pebbletec.
Did they chip out your old plaster? Or just apply a bond coat over it?
I need this done as well. Was about to call CDC when I read CDaniel's post... Anybody have experience with Shasta? I know they are a regular pool company. Does anyone recommend another pool resurfacing contractor?
A crew came in with a jackhammer and air chisels and removed the majority of the plaster. Once that was done, I was really surprised that it only took a few hours to spray in and finish the new plaster. The guys told me that when times were good that they would plaster two pools a day. I don't remember the time frame, but once the plaster had set for only a few hours they had us fill the pool.
I deal exclusively with commercial pools in my line of work, so take my input for what it's worth.
You don't need to dump the entire pool, just maybe 1/4 of the total volume. Your pool is what 25k gallons?
Backwashing does the same thing except its not the greatest idea to backwash all the time.. sand filters develop a biological media over time that, along with the inert sand filtration, filters to a smaller micron level. backwashing can remove this biofilm.
I tend to like older pool equipment over the new stuff.
FWIW I do know of some large commercial pools that have 30+ year old plaster. But these pools are on chemical controllers, serviced twice daily, etc. And like I said, IMHO the craftsmanship was better back in the day.
cheers