Opinions on new axle housing shipping damage.

[NeverFinis]

I see absolutely no damage other than some torn cardboard. I will go out on a limb and say that your nut will thread on perfectly. I am not going very far out with that statement. Even if the ABS bushing was a tight fit, it could be tapped back into place in about 1/197th of the time that it takes me to type this post.

Personally I would have threaded a nut on to check and tapped the bushing into place long before I would have stepped to the computer and reached out to dozens of strangers to solicit the totally anticipatable internet noise.

Your axle housing is fine. Your axle housing is good. Your axle is not housing damaged. Your axle housing is very very pretty. Your axle is as happy as a peach in cream or a pig in s***. You could (I guess) be "that guy" who insists that you paid for perfect and that includes the box. That seems kinda "Karenish" though to me. I don't know about you, but I throw shipping dunnage away after I remove the contents.

You axle housing arrived in perfect condition. The box got doinked. It happens. No amount of discussion here on mud is gonna result in Toyota changing their shipping and packaging approach. Looks to me like they should do better. (Some plastic wrap and extra cardboard over the spindle would seem like a profitable use of time and material on their part. Particularly considering that they had already wound up eating an axle housing over similar failure of shipping protection.) We all know that they will not. Not over this incident. Especially since, in the end... your axle is perfect. Asking for a discount because the box was ugly when it got here? seriously? Just don't.

If you threw a big enough fit at the parts counter I guess you *might* manage to get the guys to hate seeing you walk through the door in the future. Not the best result in the long term. I would say that it is a good thing to share this experience, especially since your first attempt did in fact yield a damaged product. Now that you have, ignore the howling on Mud and get out in the garage. Continue with your build with your beautiful shiny new OEM parts and be happy like the peach (or the pig) and let folks turn their internet fussing in other directions.

Just my 2 cents.


Mark...

I agree. I would never throw a fit at the parts counter guys. They were very helpful, and were very apologetic.

I took the axle home, rather than refuse it, because I couldn't identify any issues with it. I am not buying a box, but an axle housing.

I did see that the ABS bushing was out of place and I mentioned it to the parts guy. They aren't mechanics and had no idea but I knew I could correct it.

For general information, I paid $1,735.61 plus MA tax. Not an insignificant purchase. My current housing has severe rust issues on the upper control brackets, which I have reinforced but not a permanent solution.

Random pics of the rest of the housing. There is a weld on top of the housing, towards each end, that I don't remember. I haven't been able to get out and look at my old axle to compare.

I have been pretty sick for the last month, and I wanted to make sure that I wasn't making an incorrect decision on keeping the axle.

 

[Mark W]

I agree. I would never throw a fit at the parts counter guys. They were very helpful, and were very apologetic.

I took the axle home, rather than refuse it, because I couldn't identify any issues with it. I am not buying a box, but an axle housing.

I did see that the ABS bushing was out of place and I mentioned it to the parts guy. They aren't mechanics and had no idea but I knew I could correct it.

For general information, I paid $1,735.61 plus MA tax. Not an insignificant purchase. My current housing has severe rust issues on the upper control brackets, which I have reinforced but not a permanent solution.

Random pics of the rest of the housing. There is a weld on top of the housing, towards each end, that I don't remember. I haven't been able to get out and look at my old axle to compare.

I have been pretty sick for the last month, and I wanted to make sure that I wasn't making an incorrect decision on keeping the axle.

Somehow something like a pretty new OEM engine fan or starter just doesn't have the same "wow that is cool" impact that a brand new axle housing does.

I have not seen a lot of rust issues on the '80s in my area. But I have seen one that was pretty badly affected. The worst of that one was also the rear axle and the brackets. Right now all that I really remember was that it was not a regular customer and I was glad that it was not mine.

Are rear axles hard to find used in your area, or did you just decide that new was the way to go for you in this case?

Mark...

 

[Broski]

I see absolutely no damage other than some torn cardboard. I will go out on a limb and say that your nut will thread on perfectly. I am not going very far out with that statement. Even if the ABS bushing was a tight fit, it could be tapped back into place in about 1/197th of the time that it takes me to type this post.

Personally I would have threaded a nut on to check and tapped the bushing into place long before I would have stepped to the computer and reached out to dozens of strangers to solicit the totally anticipatable internet noise.

Your axle housing is fine. Your axle housing is good. Your axle is not housing damaged. Your axle housing is very very pretty. Your axle is as happy as a peach in cream or a pig in s***. You could (I guess) be "that guy" who insists that you paid for perfect and that includes the box. That seems kinda "Karenish" though to me. I don't know about you, but I throw shipping dunnage away after I remove the contents.

You axle housing arrived in perfect condition. The box got doinked. It happens. No amount of discussion here on mud is gonna result in Toyota changing their shipping and packaging approach. Looks to me like they should do better. (Some plastic wrap and extra cardboard over the spindle would seem like a profitable use of time and material on their part. Particularly considering that they had already wound up eating an axle housing over similar failure of shipping protection.) We all know that they will not. Not over this incident. Especially since, in the end... your axle is perfect. Asking for a discount because the box was ugly when it got here? seriously? Just don't.

If you threw a big enough fit at the parts counter I guess you *might* manage to get the guys to hate seeing you walk through the door in the future. Not the best result in the long term. I would say that it is a good thing to share this experience, especially since your first attempt did in fact yield a damaged product. Now that you have, ignore the howling on Mud and get out in the garage. Continue with your build with your beautiful shiny new OEM parts and be happy like the peach (or the pig) and let folks turn their internet fussing in other directions.

Just my 2 cents.


Mark...

Sound like a lot of internet noise

 

[Broski]

A used rear axle is a crap shoot as the spindles are not replaceable.

That's a pretty axle is it for a Elocker ?

 

[NeverFinis]

Somehow something like a pretty new OEM engine fan or starter just doesn't have the same "wow that is cool" impact that a brand new axle housing does.

I have not seen a lot of rust issues on the '80s in my area. But I have seen one that was pretty badly affected. The worst of that one was also the rear axle and the brackets. Right now all that I really remember was that it was not a regular customer and I was glad that it was not mine.

Are rear axles hard to find used in your area, or did you just decide that new was the way to go for you in this case?

Mark...

I am in the Northeast USA and there is a ton of rust here due to heavy salt use.

Other than my rusty rear axle, my truck is in decent condition for the area. Mainly because it sat for years and wasn't driven. I decided new because I am trying to mechanically (not cosmetically) refresh the vehicle for another decade or more of hard use.

It now has a LS (L96 6.0L) from 2020 with only 26K miles. I want the drivetrain to be as new as possible.

Here is the worst bracket on my original axle. The right side of it, looking at the picture, has thinned considerably. I have reinforced it. but replacing the housing was preferable.

A used rear axle is a crap shoot as the spindles are not replaceable.

That's a pretty axle is it for a Elocker ?

Good eye. Yep, my LX450 has factory Elockers.

I agree with the crap shoot regarding spindles. Also, price out good e-locker axle housings! Everyone wants one!

 

[landtank]

MA tax? I live up in Haverhill area

 

[NeverFinis]

MA tax? I live up in Haverhill area

I live in Hubbardston.

 

[mudgudgeon]

Sound like a lot of internet noise

*Member posts thread asking for opinions.

*Members share opinions.

*Another Member writes wall of text complaining about opinions different to his own and calling members Karen's.


No internet noise here. Move along!

 

[Broski]

*Member posts thread asking for opinions.

*Members share opinions.

*Another Member writes wall of text complaining about opinions different to his own and calling members Karen's.


No internet noise here. Move along!

More NOISE

 

[Azca]

Last comment on this. There are two points to look at:

• Will the part work?
• Did the OP get what he paid for?

Will the part work? Probably. Will there be more frequent service required or will the part last as long as a new untainted part? I don't know. As it ages and you have to work with it, will those threads or dings come back to bite you?

Did the OP get what he paid for. NO. Rant coming: I am sick and tired of getting a damaged, scratched, imperfect anything delivered to me and I am told to deal with it. I bought new, I WANT NEW! I don't want to settle. This is a problem with today's culture in that no one wants to work or provide the service that should be expected (okay an overgeneralization). We as a culture are becoming lazy and told that this is the new standard we must live with. I don't accept that and nor should anyone else! Don't tell me it isn't possible because our fathers and forefathers provided much higher quality goods with tools and machinery that now considered inferior.

Now, if you are okay with receiving promised goods in less than new condition, fine, no worries; it is your money to do with whatever you wish. The bigger issue is that our expectations as a society are quickly adjusting to accept inferior quality. In the end it pushes up prices, reduces longevity, and allows our society to sink further into mediocrity.

One of the reasons I love the Land Cruisers (okay, just about all Toyotas of old) was they weren't mediocre in construction, they were tanks meant to shrug off punishment and last damn near forever. Today, Toyota still ranks as the company who delivers the highest quality vehicles (but I would argue they are not as robust or long lived as the older Toys). If I wanted to accept mediocre build quality, I would buy a Jeep or a Dodge or even one of those Russian jobbies. I am drawn to quality, I am drawn to people and organizations who celebrate excellence, not what is acceptable in Russia or other countries who settle for crap.

Toyota is probably the closest vehicle manufacturer with that philosophy (just look at the LFA.) Hence the reason most of the people on the mud crew are drawn to the brand. I am happy to pay for quality but, when I pay for it, that is exactly what I want. I don't want to settle and I am sick of the people who sell me the goods and then look at me like an alien when I don't get what I pay for and complain. DO YOUR JOB! That is what I paid for and expect. Nothing more, nothing less.

And again, if you are good with accepting lower quality or paying more for something than you should, fine, it is your money. But don't expect me to accept that position because I wont.

Okay, that was 197 times longer than it should have been - Sorry, I just had to add that zinger!

 

[Broski]

Last comment on this. There are two points to look at:

• Will the part work?
• Did the OP get what he paid for?

Will the part work? Probably. Will there be more frequent service required or will the part last as long as a new untainted part? I don't know. As it ages and you have to work with it, will those threads or dings come back to bite you?

Did the OP get what he paid for. NO. Rant coming: I am sick and tired of getting a damaged, scratched, imperfect anything delivered to me and I am told to deal with it. I bought new, I WANT NEW! I don't want to settle. This is a problem with today's culture in that no one wants to work or provide the service that should be expected (okay an overgeneralization). We as a culture are becoming lazy and told that this is the new standard we must live with. I don't accept that and nor should anyone else! Don't tell me it isn't possible because our fathers and forefathers provided much higher quality goods with tools and machinery that now considered inferior.

Now, if you are okay with receiving promised goods in less than new condition, fine, no worries; it is your money to do with whatever you wish. The bigger issue is that our expectations as a society are quickly adjusting to accept inferior quality. In the end it pushes up prices, reduces longevity, and allows our society to sink further into mediocrity.

One of the reasons I love the Land Cruisers (okay, just about all Toyotas of old) was they weren't mediocre in construction, they were tanks meant to shrug off punishment and last damn near forever. Today, Toyota still ranks as the company who delivers the highest quality vehicles (but I would argue they are not as robust or long lived as the older Toys). If I wanted to accept mediocre build quality, I would buy a Jeep or a Dodge or even one of those Russian jobbies. I am drawn to quality, I am drawn to people and organizations who celebrate excellence, not what is acceptable in Russia or other countries who settle for crap.

Toyota is probably the closest vehicle manufacturer with that philosophy (just look at the LFA.) Hence the reason most of the people on the mud crew are drawn to the brand. I am happy to pay for quality but, when I pay for it, that is exactly what I want. I don't want to settle and I am sick of the people who sell me the goods and then look at me like an alien when I don't get what I pay for and complain. DO YOUR JOB! That is what I paid for and expect. Nothing more, nothing less.

And again, if you are good with accepting lower quality or paying more for something than you should, fine, it is your money. But don't expect me to accept that position because I wont.

Okay, that was 197 times longer than it should have been - Sorry, I just had to add that zinger!

I have to agree with what your saying.
At the same time the OP payed for a axle housing yes the box was damaged but the axle is perfect, it not a electrical component, made of plastic, or going to deteriorate overtime.
Post #21 shows 10 pictures of a perfect axle that going to work just as intended.
Sending it back over a damaged box only serves to overall increased costs down the line for everyone !
IMHO he got just what he payed for a brand new shinny axle housing. would it have been nice if the box was perfect YES but that was not the case.