In the interest of transparency, I wanted to follow up. I am pleased to say that Brad and my business has concluded with my refund in hand.
While i can be wrong about people, I genuinely believe that Brad is not intentionally creating this reputation, and it is a result of bad communication, and a couple hard knocks he was delivered that he needs to recover from. Will that convince you to spend your money there, I don't know. I do feel that he is on a corrective path, and I hope he is able to recover from the bad press that has been circulating about Red Dog (including some of my own). Brad does all this on his own, and depending on workload and orders, lead times are bound to be fluid.
In the end, the bumper was spectacular. It looks sharp and is well crafted, with a thoughtful mind to functionality. It's tough, and presumably will stand up to anything you throw at it. My personal complications revolved around the addition of the lighting, and in that regard I would suggest seeking out your own solutions (IE; not complicating the bumper order).