1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

MAF

Discussion in '80-Series Tech' started by alaskacruiser, Nov 16, 2003.

  1. alaskacruiser

    alaskacruiser

    Messages:
    1,616
    Likes Received:
    18
    Joined:
    Mar 30, 2003
    Location:
    LA, CA
    I have seen a few posts around here complaining about the service ppl received at MAF. Can some of you please expand on your experiences? Are there a few "good" people to ask for over there? The reason I ask is I'm thinking of heading over there to get an OME suspension and ARB air locker installed. It is convenient for me since I am in SoCal. Let's hear it...!
     
  2. Mr.Bryan

    Mr.Bryan

    Messages:
    1,117
    Likes Received:
    54
    Joined:
    Mar 28, 2003
    Location:
    Over here
    I had a coupon for 10 or 15% off an ome suspension (hence the reason I ordered from them) I also bought some DBA slotted rotors from them. Each time I talked to them they have been very courtious I had no problems at all. I think they are quite nice to deal with. But, thats my personal opinion. Other people may think diffrently.

    -Bryan
     
  3. theferg

    theferg

    Messages:
    2,310
    Media:
    2
    Likes Received:
    123
    Joined:
    Dec 22, 2002
    Location:
    Southern Utah
    I've never had any problems with anybody I've dealt with there. I've purchased from them several times over the past three years, though I haven't really bought any big ticket items... Have heard good and bad about this and that and there are things I know I would NEVER get from them.

    -Ferg-
     
  4. landtank

    landtank SILVER Star

    Messages:
    18,894
    Likes Received:
    1,020
    Joined:
    Mar 27, 2003
    Location:
    Groveland MA
    Bought quite a bit from them without any problems. Junk is really down on them, but it's his usual all emcompassing slap down, nothing specific from what I remember.
     
  5. BigMac

    BigMac SILVER Star

    Messages:
    216
    Likes Received:
    0
    Joined:
    Mar 27, 2003
    Location:
    Lompoc, CA
    I bought my bumpers from MAF (ARB front and Kaymar rear) since they are nearby. I drove over there without my front bumper and installed the ARB in their parking lot - they hauled off the big box and didn't give me any static about working beside their building, which I appreciated very much. They all seemed like nice folks to me, but the youngsters I've dealt with there are clearly just employees, not like Christo Slee and his dedicated gang of cruiser maniacs. BigMac
     
  6. cruiserdan

    cruiserdan SupportingVendor Emeritus Moderator

    Messages:
    21,567
    Likes Received:
    4,677
    Joined:
    Mar 27, 2003
    Location:
    Surrounded by Cruisers from all over the world
    My one and only experience with them was a bit odd. I called to inquire about the long range fuel tanks and also the Safari turbo(already had a blower). We started on tanks, the fellow I spoke with was very lost and couldn't tell me anything about either tank, other than how much of my money it would take to own them. We switched to the turbo and he proceeded to tell me how the TRD blower was an utter POS and only an idiot would opt for one over his bad-a$$ turbo :-\ :eek: .
    Needless to say, he lost a sale :rolleyes: . At the end of the conversation I thanked him for his time and added that I had a TRD blower on my rig and thought it was OK. He started to back-pedal and I dropped the reciever in the cradle :flipoff2:

    I'm sure it was a one-time event but I've never bothered to find out. :banana:

    D-
     
  7. Wrench

    Wrench One Bashed Up 80

    Messages:
    4,590
    Likes Received:
    305
    Joined:
    Mar 27, 2003
  8. Big_Moose

    Big_Moose

    Messages:
    426
    Likes Received:
    0
    Joined:
    Aug 26, 2002
    Numerous complaints over the years of very questionable shipping practices. Stocking fees, shipping charges, wrong parts - refuse to take back, etc. Personally, I have had no problems with them, but I generally drive out there [I'm in So. Cal] to get something. SOR is closer for me, provides higher quality service, and have developed a repore with the owner.

    Joe
     
  9. Junk

    Junk

    Messages:
    6,180
    Likes Received:
    23
    Joined:
    Dec 13, 2002
    Location:
    buggerville nj
    [quote author=landtank link=board=2;threadid=7628;start=msg63952#msg63952 date=1069031459]
    Junk is really down on them, but it's his usual all emcompassing slap down, nothing specific from what I remember.[/quote]

    Uh, actually it's your momma I was down on dude. :flipoff2: Seriously now, they are not as bad as the fawkers at SOR. I would never buy anything from them though. ;)
     
  10. sjcruiser

    sjcruiser

    Messages:
    834
    Likes Received:
    3
    Joined:
    Apr 3, 2003
    Bought my OME set from them - Nice people there...only to find out later that I got way over charged by "ARB raises their price this year..." explaination & the catalogue I had was for the prior year's prices. Really hate it when dealing with this kinda stuff...

    Just my experience...
    Frank.
     
  11. Junk

    Junk

    Messages:
    6,180
    Likes Received:
    23
    Joined:
    Dec 13, 2002
    Location:
    buggerville nj
    uh, gee, yeah, I have this uh catalog from 1932 and uh, well can I still get the same price? :doh: :slap: :flipoff2: :D
     
  12. Beast II

    Beast II

    Messages:
    734
    Likes Received:
    0
    Joined:
    Dec 23, 2002
    I'm going to sugar-coat it. Sales people are absolute morons. Customer service is horrible. I've had to cancel three offroading trips because they said they had parts that they didn't, but didn't bother to let me know. So, I was left waiting for parts that were never shipped. I ended up calling Australia and ordering the parts myself at half the cost and 1/4 the time. There are just too many choices out there; I wouldn't buy another thing from them.
     
  13. Jim_Chow

    Jim_Chow

    Messages:
    2,479
    Likes Received:
    5
    Joined:
    Apr 28, 2003
    Location:
    Turquoise Trail, N NM
    I've bought stuff on a couple of occasions. First was an OME suspension system (leaf springs, shackles, bushings, shocks, steering stabilizer). Since they didn't normally stock the parts, I had to pay ARB retail minus 10% since I bought the entire system. Malcom did the install. It took them all day, though. The rear lifted up so much (previously was sagging badly) that the driveline angles were out of whack. I had to return the following week and have the rear springs shimmed w/ 2.5 deg wedges), which brought it to about 1 deg off. Their labor prices are steep...$75/hr, I seem to recall, and I got charged even during the times when the mechanic was distracted by another customer.

    Second time, I ordered a Kaymar bumper/carrier (listed in their catalog but not in stock for a 1st gen 4runner; I think I'm the first person to buy one, maybe in this country [bumper is exactly like the 78 series bumper in the Kaymar catalog, not like the hilux bumper]). They happened to be placing an order w/ Kaymar that week, so the due date was about 1 month by ship from Oz. Just about when it was expected to arrive, the LA Port shipping strike occured, so the bumper sat on a ship somewhere within view of my living room (I could see the ships anchored offshore from my old apt) for 2 months. I drove there and picked it up, installed it myself w/ no issues.

    In retrospect, if I were to have any work done, I'd have Malcom do it...he's the most senior mechanic there and very cruiser knowledgeable. The guy I dealt with for ordering was Scott...seemed pretty knowledgeable, but doesn't get his hands dirty in the back. If I were buying an OME system today, since I have a lot more experience working on my rig, I'd do the install myself. Christos' instructions are written well...light years better than instructions by ARB/Kaymar (no pics, vague).

    The MAF price on the OME 2" lift kit (basic kit) seems reasonable (older price). I haven't checked the current prices, but in the older catalog, for some weird reason, it was cheaper to buy the basic kit, then the caster bushings and steering stab. separately than to buy the medium-grade kit containing the caster bushings and stabilizer!
     
  14. Safado

    Safado

    Messages:
    1,157
    Likes Received:
    0
    Joined:
    May 21, 2003
    Location:
    Here....mostly.
    no complaints here.