Few Updates folks:
1. My hours have changed a bit now that I am a little more settled in. My new hours are 830am-6pm Monday-Friday and every other Saturday. As always, I do work in a very busy parts department. If you get my VM, please feel free to leave a message and I will get back to you ASAP. These days, it seems email and PM are a bit quicker in terms of getting to me.
2. Those folks with bigger orders (rotors, compressors, alternators, starters, radiators--basically anything that won't fit into a USPS Flat Rate Box) you will see TWO charges on your credit cards: One for the parts total and one for shipping only. This makes the shipping charge exact to what Fedex is charging me to ship parts to you. This way there is also no issues with overcharging or undercharging.
3. Again, a reminder: I do stock over $70K in Land Cruiser parts. That said, there are hundreds of other parts that I have to order from Toyota. These parts sometimes take awhile to get from Toyota because I have to utilize a "manual or off-line" order to get these parts in quantity. That takes time--sometimes a few weeks. In the case of non-US or diesel components, wait times might be even longer. Unfortunately, just a part of the process with Toyota's bureaucracy.
Thanks for your understanding!
-onur