Being real and honest with customers is the best you can ask for. With the pre-fab weld together parts you have to expect to use your grinder, but you definitely had some issues. Glad to see he worked it out. I welded a front bumper on a 4th gen for a buddy and I definitely think it was a quality product for what you pay. Steel is steal and once its all welded, they're pretty solidWell Brandon came through when he could not help us any longer he refunded part of my money. I really appreciate his customer service.