The heat control goes to a fluid valve that is located on the firewall in the engine bay. Quit obvious. Just follow the hoses in the engine bay.
You can detach the control cable there and check the valve. There is a good chance it is blocked or seized and thus also blocking the mechanic.
Some WD40 on the valve mechanism may do a miracle.
When detached from the valve, the control cable should be movable with the leaver free and easy. If not, its the mechanism and the dash needs to come apart partially to follow the linkage.
I'm not aware of any mechanism to control the amount of heat other than by controling the amount of heated fluid by that valve.
Regarding the airflow:
Find the blower unit. Usually it is a pot-shaped thing in the passenger footwell. On top of it is a mesh with a (usually very ugly) foam material.
When operating the airflow leaver from 'outside fresh' to 'inside circulation', this mesh swings back and gives way for the inside air to directly flow into the blower, while at the same time blocking the channel to the outside air intake on its rear.
The amount of air is controlled only by the driving air pressure and blower speed. Airflow can be blocked by the flaps directly on each air vent, operated by the center knob in each vent. I'm not aware of any other flaps in the air channels. (A/C is a different story).
Regards
Ralf