- Thread starter
- #21
The photo was the return banjo.
The pump ate itself internally.
The pump ate itself internally.
1HZ Fuel Pump Issue?
- Thread starter ForealBoreal
- Start date
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As if nothing was wrong from the start . Kind of funny even though the pin was butchered from factory and the builder got caught there still seems to be the blame game. If it was me i would have gone in to check the whole unit out just for piece of mind after finding something as sneaky as that. Now he is in a rock and a hard place doesnt trust the original builder and the original builder doesnt trust the guy who found the major flaw to start with. Id be taking it to someone like Fred Holmes here to investigate and if found that it is truly a flawed pump then the builder should be sending what is needed to fix the problem.
There is very few things that people count on from aussiland but what does come from there has a strong customer service. Man if that was a g turbo germane would have sent a latest and greatest replacement right away and figured it out from there. Definitly curious what the actual problem is along with warranties if it is the pump.
There is very few things that people count on from aussiland but what does come from there has a strong customer service. Man if that was a g turbo germane would have sent a latest and greatest replacement right away and figured it out from there. Definitly curious what the actual problem is along with warranties if it is the pump.
Well that's really disappointing.
Curious to see the results too!.... Hopefully my packing job did the trick to get her sent out!
maat
yeah nah maybe
Wow what a pain in the ass, Id be pissed too. Hope you get it all back up and running asap mate.
Mate- Your attitude sucks, if you own XXi industries I'd suggest you stop posting on behalf of XXi industries on here! You have lost a customer in me, and put me off buying any of XXi products for my 80, even though they appear to be the ducks nuts. No confidence you would honour a warranty without a major fight/hassle = not worth the hassle. Factory airbox and intercooler to stay on mine for now....
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Mate- Your attitude sucks, if you own XXi industries I'd suggest you stop posting on behalf of XXi industries on here! You have lost a customer in me, and put me off buying any of XXi products for my 80, even though they appear to be the ducks nuts. No confidence you would honour a warranty without a major fight/hassle = not worth the hassle. Factory airbox and intercooler to stay on mine for now....
I would not think you could have a warranty issue with an air box. An intercooler is a different story in a tuners stand point , especially if it has water flowing through it , now a tuner might have to be an engine rebuilder too. But once proven reliable that can handle all these high flow turbos now , its almost the finish look that proves its good. But were talking about pumps , there a whole different ball game ,besides the pin the quality is almost all internal and most mechanics wont even rip one apart its u ssually a pump guy only that goes inside them .
service is service.
in australia we pay 10x what products costs on alibaba / aliexpress.
even there they refund on the spot prior to anything being sent back before questioning credibility etc etc
pumps injectors.
custom jobs purchased in perth are honoured in full - any issues drive / courier straight back,
I really dont think bigboy should be representing XXi on here - does the oppposite of inspiring confidence in product - does he own the company?
in australia we pay 10x what products costs on alibaba / aliexpress.
even there they refund on the spot prior to anything being sent back before questioning credibility etc etc
pumps injectors.
custom jobs purchased in perth are honoured in full - any issues drive / courier straight back,
I really dont think bigboy should be representing XXi on here - does the oppposite of inspiring confidence in product - does he own the company?
There has been reports that the air box is not water tight.
I wouldn't put anything xxi on my cruiser.
Hamo
Its pointless making any comments until the full story is known
You seem to be a well regarded wise man Rocco , i have to ask . How would you handle this situation given the info you already know as fact from both sides... . . Im meaning from the start (the proven bogus pin fiasco ) to the most likely but might not be pump issues , from both sides of the table , you the buyer and you the seller . Keep in mind they aren't exactly in the same time zone either.
I have to agree with The Big Boy. The pump should have never been opened by anyone other than him.Its his work and IF it is faulty ,he should have been the one to find out why and rectify it.
Yeah , I know the costs of sending fuel pumps back and forth is a killer , but thats what you get when you buy vehicles or engines not intended for your market.
Edit , I dont know who Big Boy is or who he works for or what his relationship with XX1 . I have never heard of either of them until recently.
Yeah , I know the costs of sending fuel pumps back and forth is a killer , but thats what you get when you buy vehicles or engines not intended for your market.
Edit , I dont know who Big Boy is or who he works for or what his relationship with XX1 . I have never heard of either of them until recently.
- Thread starter
- #36
Pump has not been opened only flow tested.
It was actually flow tested to verify truly what I was getting.
There were some things that made me raise eyebrows and want to truly know if I was getting what I paid for. It checked out to flow just more than a stock 1hd-t pump as he said.
It was actually flow tested to verify truly what I was getting.
There were some things that made me raise eyebrows and want to truly know if I was getting what I paid for. It checked out to flow just more than a stock 1hd-t pump as he said.
BigBoy = XXI. Just based on his postings in here and in the 80-Series forum, he is not someone I would want to do business with.
Rosco please reread.
We or is it just me that is missing the fact about the fuel pin , that even big boy admitted was not what was supposed to be on it .plus i thought it hadnt been opened up yet . There does seem to be some gaps there though (did big boy ever send the new pin). Or are you and big boy saying that the pin and tuning is a pump biulder only procedure?
Plus i was asking now that there is a suspected pump failure after a 1000km and apparently it has never been opened internally up yet would you send it back or get an independent inspection?
I see all parties involved are following this thread , so correct me if my facts are wrong .
Personally i would never buy an item like this over seas when i can get it down the road ..its not like its a g turbo.
We or is it just me that is missing the fact about the fuel pin , that even big boy admitted was not what was supposed to be on it .plus i thought it hadnt been opened up yet . There does seem to be some gaps there though (did big boy ever send the new pin). Or are you and big boy saying that the pin and tuning is a pump biulder only procedure?
Plus i was asking now that there is a suspected pump failure after a 1000km and apparently it has never been opened internally up yet would you send it back or get an independent inspection?
I see all parties involved are following this thread , so correct me if my facts are wrong .
Personally i would never buy an item like this over seas when i can get it down the road ..its not like its a g turbo.
- Thread starter
- #39
@wrongway around no new pin was provided after that was discovered, I actually had a deal for 3 blanks to come with the pump but they never came. He said in the thread that its the stock profile on the other side of that grind aka use that if you don't like it. He also said he was unable to tune it or provide a custom pin as he was not there to tune the truck. Not that I needed a custom state of the art tune but I was expecting a slightly nicer pin for the money I paid on the thing. I am sure the pump builder had the thing running optimally on the bench could have been sent with minor directions or advice on a quick tune as it was probably 90% there in terms of setting the profile and spring tension.
I get accidents happen and products fail. s*** happens.
To be fully upfront I asked for a full refund to wipe my hands completely clean of this product.
I have little faith in the product what so ever because of this and why would I want to put it back on my truck.
I asked for a full refund in exchange of sending the pump back unopened for them to dissect.
It was not an option, just send it back and we will have a look if there is an issue.
I was going to send it back at good faith proving that it is unopened as I have nothing to worry about but the box seeped diesel (bag got a hole and leaked) It was then a 2.5 month ordeal to locate the pump and get it into safe hands. At that point I could not risk the downtime of trying again to send it overseas to Australia.
The internet talks, people have contacted me in regards to what has happened during the lost pump/injector ordeal. I've learned a bunch. Customer service after your money is collected and if you have a problem with a product is non existent. If no problems its smooth sailing.
Like anything though there are happy people and unhappy people. I can see why though being in that position.
At the potential event XXi was dishonest and not saying they would be, but they could say warranty is void to prevent any loss on their part, in the end they have won so to speak because they have my money. On top of the initial cost I would be out shipping to Australia ($242 via canada post to australia with max insurance of 1k, signature and tracking....). I would have to pay for the broken part to get sent back to me and then having to pay for the full rebuild here locally. Who knows if I would truly get my wrecked 12mm pump back for rebuild here. There seems to be a ton of secrecy related to this product and I highly doubt they would send the busted part back to me. Which seems to be this huge concern to begin with on a part that you can't just rebuild in your garage and slap onto your truck without some pretty specific equipment.
I am down tons of time because of this failure, had to buy another vehicle and have to now pay again to have a pump and injectors completely redone.
Because of the lost package I was about a day away from buying a $1200 1hd-t pump core and 1hz injectors again that I would have to pay roughly 2k to get them redone off the top of my head. I am pretty thankful I now have my cores back and to be saving a small amount of money in this expensive ordeal.
I just want my truck back on the road.
I get accidents happen and products fail. s*** happens.
To be fully upfront I asked for a full refund to wipe my hands completely clean of this product.
I have little faith in the product what so ever because of this and why would I want to put it back on my truck.
I asked for a full refund in exchange of sending the pump back unopened for them to dissect.
It was not an option, just send it back and we will have a look if there is an issue.
I was going to send it back at good faith proving that it is unopened as I have nothing to worry about but the box seeped diesel (bag got a hole and leaked) It was then a 2.5 month ordeal to locate the pump and get it into safe hands. At that point I could not risk the downtime of trying again to send it overseas to Australia.
The internet talks, people have contacted me in regards to what has happened during the lost pump/injector ordeal. I've learned a bunch. Customer service after your money is collected and if you have a problem with a product is non existent. If no problems its smooth sailing.
Like anything though there are happy people and unhappy people. I can see why though being in that position.
At the potential event XXi was dishonest and not saying they would be, but they could say warranty is void to prevent any loss on their part, in the end they have won so to speak because they have my money. On top of the initial cost I would be out shipping to Australia ($242 via canada post to australia with max insurance of 1k, signature and tracking....). I would have to pay for the broken part to get sent back to me and then having to pay for the full rebuild here locally. Who knows if I would truly get my wrecked 12mm pump back for rebuild here. There seems to be a ton of secrecy related to this product and I highly doubt they would send the busted part back to me. Which seems to be this huge concern to begin with on a part that you can't just rebuild in your garage and slap onto your truck without some pretty specific equipment.
I am down tons of time because of this failure, had to buy another vehicle and have to now pay again to have a pump and injectors completely redone.
Because of the lost package I was about a day away from buying a $1200 1hd-t pump core and 1hz injectors again that I would have to pay roughly 2k to get them redone off the top of my head. I am pretty thankful I now have my cores back and to be saving a small amount of money in this expensive ordeal.
I just want my truck back on the road.
Opening the pump you mean a full tear down?
I think pulling the rod/pin out doesn't void a warranty even on a new denso pump!
