I've been looking for the Nitto Terra Grappler 315/75/16. Big O had the best deal when I was looking. The price included the road hazard replacement. I asked about the road hazard policy. They said it won't be honored if the tires aren't rotated or if the tire is worn due to the vehicle being out of alignment...everything else is covered for the first year...then pro-rated, meaning after the first year they look at the ware on the tire to determine the amount of credit.
Anyone dealt with Big O? Good? Bad? Please share.
Big O was great for me. I just purchased a FJ40 with a blown shredded tire for the spare. I took that tire and the paperwork into Big O and they swapped it out with no problem. It was one of those old tires, the tread looked like blocked puzzle pieces. They laughed at first stating they don't make those anymore, but they were more than happy to replace it.