We had a look at this. It was never like this. The upright was just a support and should not contact the tire. For some reason it has moved out a little and it touching the tire. The best remedy is to wrap the hoops on the tire carrier with some rubber tape (or cut a 1/2 circle of PCV pipe and tape it to the carrier) to thicken the tube in the three spots it needs to contact the tire. You just need enough so the flat bar does not contact. We are fixing this in the future runs. neoworms is the first case I heard of a tire actually failing. We have seen small indentations in the tire sidewalls after years of being on the carrier, but never cut a tire.
The pressure on the tire should just be enough to stop the tire from oscillating on the carrier. It should not be sucked in to create too much pressure.
Neoworm, when you say it cut the tire, are you saying that it actually cut through the sidewall? Or just left a mark?