Pro-Tool 105 flattening bends?

[618Henrik]

Hi

Bought a Pro-Tools 105HD together with a 50mm metric die set.
Metric because I can't get 2" tubing here.
But I got a 2" die set delivered.
I thought that it proberly wouldnt matter, why else would they send it to me?
Now I have started bending tube and my 50x3mm tubing are flattening to only 45mm where it is worst.
Question: Are there any chances that this is happening because of the die set are 2" (50.8mm) insted of 50mm? I mean, 0.8mm isent that much but maybe?

I would hate to trow more monye after wasted money but I already have 36meters of 50mm tube and if the flattennig is because of the die set I am tempted to just ordering another one and make them clear that I won't accept an imperial one this time.

 

[618Henrik]

Well, the solution with buying another die set is now out of the question.
Pro-tools haven't returned a single e-mail from me since 25. of November.
Apparently they have gone broke or have just decided that this is not their concern. Either way, I will not recommend dealing with them in the future, unless you are in driving distance from them.
If I hear from them again with a solution I will update this tread.

 

[burnttoastburgos]

spoke to them and ordered a new die......no problems with communication. check the number

 

[618Henrik]

sounds good, will try e-mailing them again (9 hours time difference AND language problems make it hard to call)