I had the dealer install the SW update in mid February and although it fixed the issue of rough shifting when cold and in some cases the gear hunt, when at a lower speed (5-10mph) harsh shift is still there and I can recreate it almost every time.
When did you get this updated software installed? I am thinking of going back to the dealership and get the service manager with me to witness it and request the same as you did; whatever updated ETC software version there is.
Just got my LC back from the dealership this afternoon and service manager said that it has the latest version of ECM programming, dated July 13, 2017 Rev 1.
As stated before, while this revision resolves the issue of harsh shifting when cold, and "computer confusion" regarding gear selection in some situations, it still doesn't resolve the issue of harsh shift between 1st and 2nd at low speed and feathering the gas pedal (mimicking bumper-to-bumper traffic in downtown). From stop or speed below 5mph, feather the gas pedal and see if you get this shock between 1st and 2nd gear, and was able to recreate it while the tech was in the car with me. I'd like to know if others owners are having the same problem and hopefully not the ECM in my LC.