LX service question

[chipsterguy]

LX owners, where do you have your vehicle serviced. I've owned an gx470 in the past and had Toyota do all my routine maintenance (oil, brakes, diff fluids, etc.). Any suspension electronics I think I'll go with LEXUS.

What has your experience been?

 

[mark71]

Does it cost more to go to Lexus dealer for service?

Haven't owned one, but heard many people rave about Lexus service.

Pretty unimpressed with most Toyota dealer service.

 

[txtortoise]

Do most of my own fluids, but everything else goes to my Lexus dealer, who is top rated. That said I've got a killer relation with my Service Advisor and also use the same Tech for everything. I've even dropped a few dollars on the Tech when I know he was taking a hit on a warranty repair labor rate.

Loaner car and the ability of the Service Advisor to do a bit more for you in a bind is key, plus they see lots of LXs; can't say the same for Toyota. Then again, if you know your Toyota Tech is LC experienced and can get him every time, the labor rate is usually lower.

If I lived near Christo or other areas, like SLC, with good independent LC shops, I'd most likely go there out of warranty.

 

[luke27617]

Lexus Sr Tech doing privately the work for me from his garage.

 

[ceb]

I've actually found that the Lexus dealer has better hours and basic maintenance is cheaper.

 

[slowride]

No comparison, Lexus has 5 star service to complete with Mercedes... We have purchased 4 new Lexus' in the past 10 years... The oldest one is my wife's and by far the most trouble prone Lexus ever built... Lexus warranty / recall / total engine rebuilds / fuel system rebuilds / etc. , etc... no kidding they have probably spent $12,000 to $15,000 redoing this car, but she loves it and won't give it up... All the other maintenance is/was covered by the Lexus VISA card the used to pay 1.5%, but was recently reduced to 1% credit back... I can always order my Toyota stuff through the Lexus dealer with the card so it covered too...

Just get a Lexus card, and enjoy your "Free" snacks...LOL...

Jeff