Hey
@SteveJackson of
www.landcruisersdirect.com. I have set dozens of appointments at this point, left dozens of voicemails, written dozens of emails, all to no avail. You are holding my “fully refundable” deposit FAR beyond the amount of time allotted in our (legally binding and executed) agreement. You have not responded to ANYTHING or made any attempt to contact me for the better part of a year. You have completely blown me off and by doing so have breached our contract. I have formally requested a return of my funds numerous times, referencing language from our agreement which outlines this option (not to mention the built in expiration date which I have obviously not chosen to extend/renew)
Meanwhile, I just saw a (somewhat recent - lot more recent than the last time you communicated with me) post on this forum where you tell people to be careful who you work with, within the land cruiser community because there are a lot of scammers..
Do you not find this ironic? I feel like I have been scammed at this point. Can you please respond to an email or give me a call, so this doesn’t feel like I’ve just been scammed out of thousands of dollars?
I am more than understanding of your personal trials and tribulations, having dealt with some EXTREME hardship in my own life within the past 2 years, including the unexpected death of my best childhood friend and a family member within 6 months of eachother. I can’t what you are dealing with. However, taking 1 minute out of your day within the last 8-10 months to say “hey I am dealing with some stuff please be patient and let’s regroup in a few weeks, months, whatever” would do wonders. This is way below what is typically expected from someone being paid upfront to perform a service and holding a sizable sum of the customers money… but it would go so far at this point.
I am sure I will get roasted about publicly airing dirty laundry, to which I would respond:
A) Steve is a “supporting vendor” on ih8mud and (historically) a trusted member community. At what point is it important that the community understands what’s going on under the hood? His role as a supporting vendor and his posts on here surely help draw in new customers who are likely also getting screwed with no real outlet or avenue for recourse..
which brings me to point B) I have no other options.. I have tried calling, writing dozens and dozens and dozens and dozens of emails, I have been blown off for dozens of scheduled phone calls. I have even offered to help with pro bono consulting / admin services in these challenging times, so he can untangle the other people/ageeements like mine out there.. I don’t want to begin any kind of legal proceedings, so consider this the alternative, as I just want my money back and a god damn response. Could I fly to Utah? Maybe, but that seems like even more time, money, and energy put into an already large headache which will likely yield similar results. It’s also a ridiculous expectation that I should have to fly to go knock on a door, instead of just having basic lines of communication / transparency at some point within the last year or so.
