I purchased a Jackery Explorer 500 in February and have had a little opportunity to use it but not really put it through its paces. My goal was to have it plugged into the 110V outlet in the back of my LX to keep it charged while traveling and then plug my fridge into it. This way the fridge has a constant supply of power, even when the truck is off and the Jackery can be recharged while driving.
On Friday, I completed a 7 hour drive and ran into some issues. At about the halfway point, the charge on the Jackery was still at 99% and I thought "Great, it's working as planned". However, when I stopped an hour later I noted that the charge on the Jackery had dropped and there were 0 watts flowing into it. The LCD on the Jackery shows watts going out AND coming in. The power supply of the Jackery is similar to a laptop charger in that it has a two-prong plug that leads to a "brick" transformer that then plugs into the Jackery with a round plug. The brick has a blue LED on it which was lit indicating that power was flowing into it. While plugged in and charging, the Jackery also has a blue LED that is solidly lit. However, while getting 0 watts, the blue LED on the Jackery was flashing.
Once I got to my parent's house, I plugged the Jackery into a wall outlet and it charged just fine with 84 watts flowing in. Plugged it back into my truck and 0 watts. Checked the voltage of the plug going into the Jackery with a multimeter and found the same voltage (23.8V) when plugged into the wall or the truck.
The only thing I can think of at this point is that the 84 watts is too close to the 100 watt stated max output for the rear power outlet. However, it's not exceeding it so I'm confused why it would fail completely to charge some times but not others. Also, would think that if I exceeded the 100 watts it would blow a fuse and not just fail to send power.
Any thoughts or advice before I reach out to Jackery?
On Friday, I completed a 7 hour drive and ran into some issues. At about the halfway point, the charge on the Jackery was still at 99% and I thought "Great, it's working as planned". However, when I stopped an hour later I noted that the charge on the Jackery had dropped and there were 0 watts flowing into it. The LCD on the Jackery shows watts going out AND coming in. The power supply of the Jackery is similar to a laptop charger in that it has a two-prong plug that leads to a "brick" transformer that then plugs into the Jackery with a round plug. The brick has a blue LED on it which was lit indicating that power was flowing into it. While plugged in and charging, the Jackery also has a blue LED that is solidly lit. However, while getting 0 watts, the blue LED on the Jackery was flashing.
Once I got to my parent's house, I plugged the Jackery into a wall outlet and it charged just fine with 84 watts flowing in. Plugged it back into my truck and 0 watts. Checked the voltage of the plug going into the Jackery with a multimeter and found the same voltage (23.8V) when plugged into the wall or the truck.
The only thing I can think of at this point is that the 84 watts is too close to the 100 watt stated max output for the rear power outlet. However, it's not exceeding it so I'm confused why it would fail completely to charge some times but not others. Also, would think that if I exceeded the 100 watts it would blow a fuse and not just fail to send power.
Any thoughts or advice before I reach out to Jackery?