afgman786
SILVER Star
I was able to check my email and same question about packaging. They are sending me the fogs as well, I responded and let them know my bumper looks different as well. Hopefully I get the difference refunded to me as well.
Ironman premium bumper (1 Viewer)
- Thread starter scott johnson
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Hey! I was able to talk to our service tech and warehouse guys and they said all has been taken care of. The photo on the website is one of our generic photos from Australia (our headquarters) and we are going to get those updated with photos of each. Let us know if you need anything else! Cheers
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I was able to chat with our Head Service Tech and the Shipping guys about your order and it looks like they are getting you squared away. We are going to be updating our photos on the website soon as the images are the stock ones from Australia (our headquarters). Let us know if you need anything else! Cheers
appears they did send me the premium bumper however the fogs are not LED that came with what was shipped to me. Overall great customer service for me. I am not disappointed.
Sent message mine I just noticed the same didn't have led fogs. Ordered by wife w same last name late Nov December
I thought it was both thicker and led.
afgman786
SILVER Star
The website says the the tubing for premium is thicker as well. Would you be able to provide diameter for both classic and premium? the LED fogs were a plus to having thicker tubing for safety. Looking back in this thread there looks to be 2 different bumpers and I was sent what looks to be a classic.
afgman786
SILVER Star
Wanted to follow back up here. Ironman is being great about the situation!
Also that I was wrong with the fact of stating I wasn't sent the premium bumper. The website lead to deceive me along with other pictures I saw. Reasons I believed I was sent the wrong bumper was the led fog thing that others have learned about being a wording issue, along with not having that bend on the bar near the bumper.
Also the instructions sent to me did not call out the premium bumper code which also pushed me to thinking it was an error and were different than the install instructions I downloaded for the premium bumper.
However with the help and more insight from Ironman, the inside of your bumper wing has a sticker that should state the bumper code. Mine was in the driver side wing that showed the sticker stating it was a BBP025. Another way to verify is tube diameter: premium is 60.3mm and classic is 48.7mm.
Also that I was wrong with the fact of stating I wasn't sent the premium bumper. The website lead to deceive me along with other pictures I saw. Reasons I believed I was sent the wrong bumper was the led fog thing that others have learned about being a wording issue, along with not having that bend on the bar near the bumper.
Also the instructions sent to me did not call out the premium bumper code which also pushed me to thinking it was an error and were different than the install instructions I downloaded for the premium bumper.
However with the help and more insight from Ironman, the inside of your bumper wing has a sticker that should state the bumper code. Mine was in the driver side wing that showed the sticker stating it was a BBP025. Another way to verify is tube diameter: premium is 60.3mm and classic is 48.7mm.
Glad to hear it - my experience with their customer service has been great. One of my LED fogs went kaput and they warrantied it out no questions asked, had a new one in two days.
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Premium Bumper tube diameter is 60.33mm and the Classic Bumper is 48.7mm.
Last edited:
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Premium Bumper tube diameter is 60.33mm and the Classic Bumper is 48.7mm. Check the sticker inside the bumper to see if you can find the Bumper code.
afgman786
SILVER Star
I did see the sticker and roughly measure the tubing.
So with your statement about the fog lights, we were correct in expecting to receive the LED fog lights correct? Getting mixed information on this from customer service that is the only reason I am asking again.
afgman786
SILVER Star
You guys are being great about this and I really appreciate that! Also want to apologize here as well for leading others to think there was an error with their order.
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Just checked in with John who you were emailing with and he is our Lead Service Tech. The fog lights are NOT LED, so I was wrong in how I wrote that above and will correct it. Here is the details from the website specifically for your bumper BBP025:
INCLUDES:
- Fog Lights w/ wiring harness
- LED running lights and turn signal lights
So on to the appearance- the 200 series premium imported to the US for the first and second gen 200s looks the same as the classic - only the bar diameter is different?
Tube shape is different. Fogs are standard LED on premium.
In the ad pictures, yes. But the member pictures I don’t see the pronounced curve at the outside join bar to bumper.
afgman786
SILVER Star
You are correct. I asked today why the pictures on their website make them look different, and will post back here if I get anything. But all the classic and premium look the same, but the tube is larger on the premium. They both come with halogen fogs as well.
Fogs are not led on both. Ironman just corrected the info a few posts above.
