Thank you Charles, much appreciated. (I may well need your help!)
Yep, FJT, nope, it's not allowed to pump your own fuel here
almost universally. There's kinda more to it too. There are only two service stations licensed here. ADNOC, the Abu Dhabi National Oil Company, and ENOC, the Emirates National Oil Company. Typically there are lines to get fuel. Not too long, but there definitely are fewer gas stations than would be the case in the US or even Europe. It's a duopoly here between the two petrol companies. And fuel prices are set by the government every month. Here was the blurb from Gulf News this month:
The Ministry of Energy and Industry announced fuel prices for September. The prices include VAT. The per-litre prices are Super 98 at Dh2.28, down from Dh2.37 last month and Special 95 at Dh2.16, a drop from Dh2.26 in August. E-Plus 91 will cost Dh2.08 in September (down from Dh2.18 in August). Diesel price has been fixed at Dh2.38, a decrease from Dh2.42 in August.
(The AED is pegged to the USD at 3.6725 AED/USD.)
But the duopoly system means that profits for both companies are managed by the government and the service stations always are pretty nice. And always well-staffed. Mostly with guys from the Indian subcontinent and the Philippines. I was surprised a couple of months back near the border when I was asked for a service fee of 10 AED (about 2.5 USD) to have my gas pumped. It turns out that at least ADNOC is experimenting with this:
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I don't know. I think it will take a long time before Emiraties will want to pump their own gas.
Here's a write up. Interestingly, they are not trying this in Abu Dhabi or Dubai. At least not yet.
The station attendants have a miserable, miserable job, but you don't see frowns. The heat and the fumes are pretty intense in the summer. I try always to hand over 5 AED (about a buck and a half) as a tip. I don't think most people do. I will also admit that it is a real luxury to have someone else pump your fuel when it is hot out.
I don't think this is unique to the Middle East. It was like this in Malaysia and Singapore too. And Charles' confirmation of PH does not surprise me at all. I think this is the case wherever the cost of labor is cheap enough. By contrast at least twice in the US when my son and I were driving from Virginia to Utah we bought gas from stations that had NO attendants. Not even a cashier. You just drove up, put your card in, fueled and drove away again.
This is probably more than you asked for, but I do find this subject interesting.