Can a Dealer Use Rebuilt Parts When Fixing a Problem Under Warrenty? (1 Viewer)

[PVCruiser]

Hi Guys-

Quick background. Fiancés' transmission in her 2003 Acura TL-S was having problems while shifting. Took it into a dealership and was told the transmission was dead. Apparently this is a common problem among Honda Odysseys and Acuras from 2001-2003.


Question:

Can the dealer use a rebuilt transmission as a replacement for the 'dead' transmission or do they need to replace it with a new one?

I'm trying to research online, but also wanted to hear the voice of 'MUD.

I would say no, they should have to use new parts... But I've been wrong before.

 

[cruiserdan]

Remanufactured parts are used all the time in warranty repairs.

 

[beaufort-fj60]

Remanufactured parts are used all the time in warranty repairs.

the cat's out of the bag now

 

[Trunk Monkey]

Sure they can, warranty just says they'll replace it, doesn't say anything about what they'll replace it with. Some insurance companies use reman. or yard parts, I'm sure it's a huge cost savings to them.

My concern would be since it isn't new, maybe advertised as good as new, do you get an extended warranty on the part?

 

[Trevor]

Oh boy...Don't get me started on Acura transmissions...It's a common problem in ALL Acura and Honda V6 automatic transmissions. 4 or 5 speed.

I thought all the 5-speed autos were recalled.

 

[srplus]

READ the fine print in your warranty. used or rebuilt? sometimes...

not always... but if you read your warranty it should detail the exact terms of labor & materials replacement policies. make sure that the dealer will honor the full warranty on the original part after a warranty replacement has been completed. sometimes when you sign the paperwork, you may not realize it, but you can be approving a change from a 5 year warranty on drive train to a 90 day or 1 year warranty on the replacement part itself. most of the time this is not the case but often they will try to slip this one or something like it by you... don't find out the hard way - read what you are agreeing to - before you sign it - not after!

i had a replacement long block GM diesel put in one of my work trucks (not a rebuilt). the replacement long block had a 50,000 mi or 5 year warranty on it. when it blew up in less than a year and with 42K left on the original warranty the dealer wanted to rebuild the unit that was in the truck (it was fried - no way i would accept that). after a lot of arguing, posturing and lawyer's letters the dealer put a new (not rebuilt) engine in. when they handed me the paperwork, if i had signed it i would have agreed to a new 1 year warranty on that replacement engine. so effectively i would have lost 3 years of warranty if i signed... more lawyer calls and the problem was solved.

i know that this is not the normal policy at toyota and probably acura but i would be sure to read the fine print

 

[2garfields]

Yes, they can.

A friend of mine has an 03 Acura TL type S, and he told me that the acura gave him a 1ook warranty on the tranny, since he was having problem with it. For the used part or rebuild, yes, they can.

 

[Gumby]

Depends on the warrenty or insurance policy. If it states they can, they can. It might state that you have the right to ask for new parts, so it might be worth looking into. My insurance policy does, but when my axle was replaced it was worth getting a used axle complete rather than getting a new housing and shaft and switching all the rest of my old parts over. Especially since my locker had bitten the dust some time ago.

 

[TX_TLC]

Yes, my brother went through 5 yes, 5 transmissions in their Honda under warrenty.

 

[cruiserdan]

Yes, my brother went through 5 yes, 5 transmissions in their Honda under warrenty.

Lemon law could have kicked in after #3

 

[fsusteve]

not always... but if you read your warranty it should detail the exact terms of labor & materials replacement policies. make sure that the dealer will honor the full warranty on the original part after a warranty replacement has been completed. sometimes when you sign the paperwork, you may not realize it, but you can be approving a change from a 5 year warranty on drive train to a 90 day or 1 year warranty on the replacement part itself. most of the time this is not the case but often they will try to slip this one or something like it by you... don't find out the hard way - read what you are agreeing to - before you sign it - not after!

i had a replacement long block GM diesel put in one of my work trucks (not a rebuilt). the replacement long block had a 50,000 mi or 5 year warranty on it. when it blew up in less than a year and with 42K left on the original warranty the dealer wanted to rebuild the unit that was in the truck (it was fried - no way i would accept that). after a lot of arguing, posturing and lawyer's letters the dealer put a new (not rebuilt) engine in. when they handed me the paperwork, if i had signed it i would have agreed to a new 1 year warranty on that replacement engine. so effectively i would have lost 3 years of warranty if i signed... more lawyer calls and the problem was solved.

i know that this is not the normal policy at toyota and probably acura but i would be sure to read the fine print

This is good info, I didn't realize they would/could do that.

 

[got rocks]

yes we can i use reman parts all day long