I am on my 5th Land Cruiser/LX and today is the first day I have ever been to a Lexus dealer for service work.
Here is the sy.
I bought my LX570 6 months ago. A 2011 with 125k. It had perfeft dealer service on schedule. Previous owner had the dealer replace the front shocks and AHC pump at 105k.
Last month my Check AHC Suspension Service Now (or something like that) came on. The warning would come on when it gets cold. I ordered 2.5 qts of fluid to do a flush. I did a flush last weekend. When I removed the fill cover in the rear wheel well I found there to be almost no fluid in the reservoir. I did a drain and fill per many videos. It went well. I did not see any air in the lines. I was expecting to see some based on how low the fluid was.
Two days later when I parked my LX outside in cold Temps the error came back. I could get the light to go off if I started and stopped the LX a few times. I checked the AHC fluid level again 2 days ago. The fluid level was quite low .
I had rushed 2 containers of the 2.5l of the AHC containers to my house.
My wife urged me to call the dealer and just take it in. With Christmas, a full kitchen to install and promotion at work I just have so little time and a bit more money. The Lexus dealer had immediate opening for this morning.
I wrote a full page letter to the service dept with all that I did and when the error comes up.
The initial service writer seemed to know what I was talking about and could see that not a single service was missed.
I am very worried to have someone work on my vehicle other then me. Let's hope it goes well. The dealer was all about hitting me a loaner, coffee and a free cookie.
I am expecting to pay a premium (I did get a cookie). I truly hope they get to the bottom of the issue.
Here is the sy.
I bought my LX570 6 months ago. A 2011 with 125k. It had perfeft dealer service on schedule. Previous owner had the dealer replace the front shocks and AHC pump at 105k.
Last month my Check AHC Suspension Service Now (or something like that) came on. The warning would come on when it gets cold. I ordered 2.5 qts of fluid to do a flush. I did a flush last weekend. When I removed the fill cover in the rear wheel well I found there to be almost no fluid in the reservoir. I did a drain and fill per many videos. It went well. I did not see any air in the lines. I was expecting to see some based on how low the fluid was.
Two days later when I parked my LX outside in cold Temps the error came back. I could get the light to go off if I started and stopped the LX a few times. I checked the AHC fluid level again 2 days ago. The fluid level was quite low .
I had rushed 2 containers of the 2.5l of the AHC containers to my house.
My wife urged me to call the dealer and just take it in. With Christmas, a full kitchen to install and promotion at work I just have so little time and a bit more money. The Lexus dealer had immediate opening for this morning.
I wrote a full page letter to the service dept with all that I did and when the error comes up.
The initial service writer seemed to know what I was talking about and could see that not a single service was missed.
I am very worried to have someone work on my vehicle other then me. Let's hope it goes well. The dealer was all about hitting me a loaner, coffee and a free cookie.
I am expecting to pay a premium (I did get a cookie). I truly hope they get to the bottom of the issue.