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- #21
Just went through this...(state laws may vary)
Insurance company will have their total loss department determine value of vehicle before loss. Can be adjuster or even the body shop. That's the first number you want to get as high as possible.
Then they get the $12k repair estimate, and probably add 20% to cover hidden damage, unless that was included in the $12k. I'm surprised they are talking total, unless they are using a real low market value. Salvage is probably in the $10k neighborhood for them. My 2007, excellent condition LX470 salvaged out $12k, if I remember correctly. Mkt value was $27k+, for reference. Damage was $18k, plus hidden unknowns.
They then will get a quote from a couple of the national auction/salvage outfits. They will normally use the higher value, but if a third party is libel for damages and your company is going to get reimbursed then they may agree to lower of two estimates increasing your cash recovery, if keeping truck. FWIW my quotes from the same companies when called directly were $8-$10k less than what insurance company gets.
Those are the three numbers in play.
Some states have a threshold of market value to be considered a total. The insurance company can decide to declare it a total because it makes financial sense, but you could still keep the car and get the difference between salvage value and market value, AND with no change in title, because it doesn't meet your states definition of total, e.g., 80-100% of market value.
Bottom line you can make it work, but it's more a quality of life question as noted above. The hassles of fixing it or parting it out vs just take the money and shop for a new one. I kept mine, but it was a long slog, getting it right without breaking the bank with the cash I got back with the truck.
Thanks for the detailed response TX. I think your point about quotes is a very good one. The insurer will likely not be able to source parts and prices the same way I am able to nor do they have the incentive to do so. Cheers.