wind pushing open the rear gate

[ggroot30]

Every once in a while when I am driving down the highway with the driver's side window open, all the inside lights will come on and i will get a message that the rear gate is open (complete with very annoying dinging sound). when i close the window it stops, or if i open one of the other rear windows it stops.

The dealer could not find an issue. I was wondering if anyone else has had this problem. Does anyone know where the sensor is on the back hatch that alerts the truck that the gate is open?

Thanks

 

[chimyz]

That's not a good thing at all. Sounds like the wind is pushing the rear hatch open a bit. Perhaps there is an adjustment on the latches to make it a bit more snug.

What year is your cruiser and how many miles? Was it ever in an accident?

 

[ggroot30]

its a 2010, never been in an accident. i had my son push on the rear gate from the inside while the truck is standing still, but nothing happened. it only happens on the highway with the window open.

 

[OGBeno]

Your truck is a 2010. It is under warranty. Keep hounding them till they find and fix the issue. Don't settle for anything less.

 

[ggroot30]

my truck was out of warranty just over year in due to mileage. what a joke! fortunately i had brought up the issue early on and the dealer had it in their records.

i had a frank discussion with the service department, the service rep said there was nothing they could do until a mechanic actually saw it happen. after explaining how assinine that was, i video taped it, then brought it back and bypassed the customer service rep and spoke directly to the mechanic.

looks like they have to replace the whole rear mechanism ($400). if someone else happens to catch their truck doing it, be sure to mention it to the dealer early on so that they can fix it under warranty.