Stay away from cruiser_importer on eBay

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Joined
Aug 20, 2015
Threads
3
Messages
24
Location
Cape Cod, MA
cruiser_importer is selling vehicles on eBay, not auction. I made him an offer right as his sale was ending which he accepted and for 3 days now he has given me the run around. He relisted the vehicle for more than we agreed and informed me that his "partner" will not allow him to sell it for the agreed upon price. His prerogative, and nothing underhanded here, but he did back out of an agreed upon deal and he did tie me up for 3 days giving me a load of bs. I had the cash and was in the process of getting a wire transfer arranged with my bank when he informed me.

He provided me with a reference, name and number, of a "business associate". I have called, gotten blind voicemail, and no return calls. It's been 3-4 days now and no responses. Seems I am unable to get a reference as promised. That says something to me.

There is a review on cruiser_importers eBay review page where a buyer had his offer accepted, cruiser_importer took the buyer's money - not a deposit evidently, but full payment for the car - and did not deliver the car. The money was eventually returned, the buyer was not ripped off, but the car was never delivered to the person who had paid in full. Sounds a lot like what almost happened to me. He'll accept a deal for lack of a better deal but he'll screw you if a better deal comes along. This is an assumption on my part but it looks to me like he accepted an offer, took the cash, then got a better offer and backed out on the original offer who had already paid for the car in full. Not a very reputable way to do business. Of course there are other possible explanations but he has not made any attempt to refute the review.

I am going to stay away. I personally would not trust cruiser_importer, aka Ryan, to be honest about other things if he would transact business like this. To me it is just the tip of the proverbial iceberg. My advice is to stay away from cruiser_importer unless you want to get the run around, and who knows, possibly worse. I also suspect that someone who does business like this on a regular basis is someone whose honesty and integrity are questionable in general.
 
I created an account on this site in order to correct this harassment from Rick. He sent me a message offering me a price in which I originally rejected. We then went back and forth and I made a final offer, and I told him to let me know if that worked for him, but to please do so ASAP, if not, I would realist the vehicle. In the meantime, my business partner told me that we could not sell the vehicle for that price. Since, I had never heard back from him in over a day, I figured that he was no longer interested, so, I relisted the land cruiser. He claims that he sent me a message at 10am, but I received it at 2:59 pm, and I have the time stamp to prove so. I relisted the vehicle long before his message. If any moderators would like to see this ebay message with the time stamp on the message, please let me know. In that message, he still did not agree on the price! He wanted more pictures and information on the vehicle before he did and it was at that point in which I informed him that I could no longer sell the vehicle for that price. I apologized and explained to him that my business partner wouldn't let me get rid of it at that price. Instead of just walking away, he became very combative and threatening. We never talked of a wire transfer at all, and we never even exchanged bank information. Also, I never once gave him a phone number of a "business associate." I gave him the email of my shipper but never any phone numbers. I would like Rick to provide proof to the moderators here that I gave him a phone number. I would also like Rick to provide proof that we talked of any wire transfers. He told me he would buy the vehicle at the price (before my business partner told me no), if I took several pictures of the VIN and several other requests. We were nowhere near the wire transfer stage.

I say, let's send our message chain to the moderators here at Ih8mud and let's determine who is at fault. I will send all my messages to the mods here, and I think Rick should too. He has made some false claims here that he cannot back up with proof. Please show where I sent you a business associates number. Please show where we talked of a wire transfer. I really think that Rick is representing a competitor in the business, especially with his claims about the land cruiser I had refunded to another customer. I have 100% feedback on ebay since 2006, and what he was referring to was a neutral feedback left by a customer. He assumes that it was because I sold the vehicle to another buyer. That WAS NOT the case. I refunded the customer in full and I offered to source her a land cruiser at cost (I wouldn't take any profit), and I also sent her extra $ besides the full amount paid because of the inconvenience. It was because of a technical issue with the LC, not because I found a higher profit somewhere else.
I sold six land cruisers to US buyers in the past two months, and I have a list of references I can send to potential customers. I find this highly unprofessional, and I hate having to waste my time on this. Rick, please show the moderators our messages, if not I ask that the mods delete this post.

I take pride in my business and my interactions with customers. To label me a scammer and a cheat angers and insults me. I have 100% feedback because I go above and beyond to make clients happy. Mods, please review this thread. Like I said, let's review the eBay messages between Rick and I.
 
I even offered to source you a Land Cruiser in your price range. I told you I would be listing a few in the coming weeks, and that I would work with you to get one of them into your price range.
 
I really do not feel like wasting any more time with this guy than I already have but I am going to post a couple of screen shots of emails to directly repudiate a couple of his pertinent statements and then I am going to move on. I am hoping these two repudiations will be sufficient to demonstrate what it is we are dealing with here.

The first is his reposting of the vehicle. I have a series (3 to be exact) from my ebay account sent to this guy beginning at around 8AM till 12PM letting him know I was buying the vehicle and requesting documentation I felt I would need to get the vehicle imported. The time stamps on these ebay emails which he received are 8:58AM, 9:22AM and a query as to why he was not responding to me at 12:43PM.

The second exhibit is relative to the reference which he claims he never sent me. I have an email from this guy sent to me that identifies what he calls a client and gives me his name and phone number.

The rest of his drivel is just as incorrect. I am hoping that these two will be sufficient and I can put this debacle to rest, forget this guy, and move on to find myself a nice bj from a reliable source.

The exhibits will be posted shortly in separate entries
 
Please see the screenshots I am attaching. The first message I received from Rick on August 26th asked if I received his prior messages. That was around 2:30 pm. He then realized that those messages didn't get through, and I received his "previous" messages at 2:59 pm. I had relisted the vehicle hours before any of these messages. Please see the time stamps in the messages. A simple "mistake" by Rick has resulted in this unwarranted attack.

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Clearly, these messages were sent at 2:29 and 2:59 respectively, not 10am as he is claiming. Rick, I would like an apology for this.
 
Here are the emails with the timeline that he says do not exist. He claims I cannot produce the emails proving that I contacted him on the morning of August 26th telling him I was buying the vehicle at the agreed upon price but here they are. He claims I did not email him till 2:59PM. Let's also remember that if he is in CR then they are 1 hour behind. The timestamp on these is EDT.

He evidently chose to ignore them. Maybe we could give him the benefit of the doubt and believe they were lost somewhere on the way to his eBay mail account?

There are 4 snippets below. One is his original agreement to the conditions at ~8PM on the 25th, the evening before - $17.5k he pays for shipping. The next three are my communications to him at 8:58AM, 9:22AM and 12:43PM on the morning of the 26th, well before his 2:59PM. He is correct, I did send another email at 2:59 which of course he responded to since he had already reposted the vehicle on eBay. And lest you think I am good enough to doctor these, it took me an hour to figure out how to post them inline.

The next post is even better where he claims he never sent me a reference, that I just made the reference up. He asked me to produce the email, that it does not exist. Stay tuned.

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So cruiser_importer claims that he never provided a reference. He provided a reference in the emails attached below with a name and phone number of a client. I called that client and my calls went directly to voicemail and after leaving name and cell number I have not since received a call back. Not incriminating in itself, but to say he never sent me a reference? Why would he make that claim when it is obviously false. First my request for the reference, then his response which he claims I do not have. Note that I would have blocked his clients info if I new how. Beyond my technical capabilities and I wanted to respond to cruiser_importer as soon as possible

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So with that I am going to now bow out. The moderator can chose to do what he pleases with this data. If he has further interest I would be happy to communicate offline. I just as I said want to move on and find me a bj from a reputable honest dealer. They seem to be hard to find.
 
I have 100% feedback on ebay since 2006, and what he was referring to was a neutral feedback left by a customer. He assumes that it was because I sold the vehicle to another buyer. That WAS NOT the case. I refunded the customer in full and I offered to source her a land cruiser at cost (I wouldn't take any profit), and I also sent her extra $ besides the full amount paid because of the inconvenience. It was because of a technical issue with the LC, not because I found a higher profit somewhere else.

Interesting, you told me that she did not get the vehicle because it was crashed on the way to your export lawyer. Crash? Technical issue? are they the same or did we confuse things again. BTW, I have the email where you claimed a crash so don't make me post it.
 
There were no prior messages on the 26th. The one in which you asked me about the VIN plates and said you would be good at $17.5k was sent at 2:59. I have proof of that. I guess we will just have to agree to disagree. I have 100% feedback and I always go above and beyond to make sure my customers are happy. I do not see why you are so angry and combative. I relisted the vehicle before you replied. The first message that I got from you was at 2:29 on the 26th. If you want, we can speak on the phone or I can send you more screenshots of the messages that were sent by you between 2:30 pm and 3pm eastern, not around 9 or 10 like you claimed. I have shipped over a dozen cruisers to US clients. We never even made a deal and you are coming at my neck. I really don't appreciate it, but that is fine. I am done here on this website and will not be checking this thread again. If you'd like to call ebay to see when those messages were sent, please go ahead. They confirmed, along with the time stamp, that they were not sent in the AM. Look, I am conceding that I did send you a some references. I was mistaken on that. I'm not a liar or a cheat. I go out of my way to find only the best cruisers. I send contracts to my clients. I take accurate pictures and videos. I don't want my name tarnished by something so absurd as this. Good luck finding a BJ40.
 
There were no prior messages on the 26th. The one in which you asked me about the VIN plates and said you would be good at $17.5k was sent at 2:59. I have proof of that. I guess we will just have to agree to disagree. I have 100% feedback and I always go above and beyond to make sure my customers are happy. I do not see why you are so angry and combative. I relisted the vehicle before you replied. The first message that I got from you was at 2:29 on the 26th. If you want, we can speak on the phone or I can send you more screenshots of the messages that were sent by you between 2:30 pm and 3pm eastern, not around 9 or 10 like you claimed. I have shipped over a dozen cruisers to US clients. We never even made a deal and you are coming at my neck. I really don't appreciate it, but that is fine. I am done here on this website and will not be checking this thread again. If you'd like to call ebay to see when those messages were sent, please go ahead. They confirmed, along with the time stamp, that they were not sent in the AM. Look, I am conceding that I did send you a some references. I was mistaken on that. I'm not a liar or a cheat. I go out of my way to find only the best cruisers. I send contracts to my clients. I take accurate pictures and videos. I don't want my name tarnished by something so absurd as this. Good luck finding a BJ40.

Just look at the posts above. There is your answer. I have no vendetta, just telling and proving the truth. Those emails don'the lie. Not sure what is so absurd about it? In my world one of the most important things we have is our word. We had a verbal agreement to terms and conditions. Fairly clear to me in those emails what they were and that we both agreed to them. We had agreed on a price, we had agreed on shipping, we were moving on to paperwork and money to close the deal. It didn't work out, only you know why.
 
The mods don't care about your failed transaction or back and forth ranting. You could have handled this via email.

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Its very interesting perusing Bad Seller threads and sections on car forums, amazingly similar s*** on every one....

Rick: considering the arena you were playing in, you are EXTREMELY lucky you didn't loose any money. Ok so something happened and BJ40 backed out of the deal, it sucks, but you didn't loose anything but a boner for the truck he was selling. I've been buying/selling/importing vintage trucks from Costa Rica for 5 years and it is a completely different world down there.

International buying/selling of trucks is extremely risky on many levels, Ebay buyer protect outside US is a false hope with no recourse. DO NOT ever send money to CR for a truck in CR!! Over the years I have had quite a few people PM me asking if I can help find some guy named "Jose" or "Roberto" in San Jose who they sent thousands to but they never sent the truck to the US. Also heard story of 2 (non spanish) speaking gringos going to CR to buy a truck and being robbed of $12K of cash, credit cards and passports. There are great BJ/FJ40s in Costa Rica and Nicaragua to be had, but not easily -- that is the buyer beware message. I'm not condemning or supporting BJ40, rather, emphasizing, under the circumstances, you were lucky.
 

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