We are working diligently to get our production moved to a new manufacturing company. We should have front bumpers in about 4 to 6 weeks and will have enough stock to cover our demands.
As for the rear, we hope to test fit the 1st production bumper from the new facility this week. Depending on how that goes it may be 2 months or so before we have stock on the shelves.
This is a huge undertaking to move 11 years of product to a new production facility, but in the long run it will be good for the products. The new production company uses state of the art equipment, some of which is the only models in the US. In order for us to produce the quality and volume of product we require, we can no produce it in house, so we have been looking for companies that we can partner with that match our vision and quality expectations.
This also allows us to revisit design to improve the product and also the capacity of the new company is such that we should not have product shortages again. In short, we outgrew the company that did our production before. It was a really difficult decision that we had to make to move the production, but we had to bite the bullet and do it.
As for not getting hold of someone, if you don't reach someone right away, that means we are all on the phones. So just leave a message and someone will get back to you as soon as possible. We try to answer all calls personally and not route you to an automated attendant, but unfortunately we can not achieve that 100%.