This is the internet, share the reasons. Posting you won’t buy without reasons helps no one.
Well...
First, let me say that 1. experiences are not facts, despite the loudest protestations today. Neither are interpretations of experiences.
2. I own a handful of mobile MRI scanners. These are tractors trailers that house the most expensive medical equipment there is. They run on 3phase 480v 500a, and have their own HVAC, genset, patient lift, pluming etc. They bounce down the road and have to show up ready to do brain scans. My point, I know a thing or two about maintenance and care of equipment. Also, I have to deal with C-level hospital executives, MRI techs, and everyone in between. So I know a thing or two about customer service. Does that make me an expert on RTTs? No. But I understand taking care of expensive equipment, in varying environments, with many variables, and how to deal with a whole array of customers, even the ones that are idiots, without getting into a missing contest with them.
First, I do not think the CVT is great quality. Second, their service has been horrible.
I bought the biggest, most expensive tent they sell. I drive to Bend to pick it up because I wanted a demo of it. When I got there, they had (2) guys do the job that took forever, because they knew neither how to install one, nor how to operate one. It was a complete waste of my time. But I was gracious, and I even threw the guys $100 each because they had busted the knuckles and did the best they could (I try to treaty people right always).
I got home and went to set it up and realized these guys had no clue what they were doing and what they taught me they were pretty much making up as they went. Not a big deal, but again this is the whole reason I drove to Bend. It cost me more in gas (not counting a very long day) than shipping would have. Then the interior light did not work. So I call and they act like I am an idiot and don't know how to plug in into a 12v and push the button. Then they said that there are (2) flavors of the lights, and they had no idea which one I had, so I would have to tear it apart to figure it out. Couldn't they just send me both? Its a small cheap LED.. Nope. Well I wasn't unpacking it and then going though the steps to pull the light etc. They could (should) have just tested it...
I looked online and they say not to use any waterproofing. When I was picking it up, then told me not to pack it up with the rainfly on, which is a bear to get on and off. A few weeks later I had it set up in the yard. That night, with no rain fly on, there was a very light rain. Light enough that when I came out of the house in the AM (and it was not hot) there as almost no evidence of the rain. I went to get something out of the tent, and there was standing water on the sleeping bags. The interior ceiling panels were wet to the touch, almost dripping. They were as permeable as a white t-shirt. Absolutely NO waterproofing.. Upon close inspection, you could see that she of the seems were obviously not sealed well. So I called them. Voicemail. Called again. Voicemail.
I finally got ahold of someone. They basically said that there was zero chance that there was anything wrong with the tent, that despite the website I should have applied some waterproofing, and that I should have used the rain fly.
I spent most of my life in the deep south, with torrential rains, high humidity and very high heat. I have been camping for years. I have had all kinds of tents. I have never had such a poor quality material before, as it relates to being water resistant. it is not resistant at all.
I explained that it was quite a job to get the rain fly on and off, and asked if they had any instructions anywhere, since the on site demo was worthless and I couldnt find anything online. They said nope. Oh, and sorry, despite what you were told, you are supposed to leave the rain fly on... Sorry you were told otherwise. But again, despite the obvious issues near the seams and zippers, it not a tent problem. Zero accountability, and it was like pulling teeth just to get to talk to someone.
Ok fine.
So then today, I go out and open up the tent to air it out. Its been sealed up under the waterproof cover for a couple of months. I had it dried, bone dry, before I put it away. I used large desiccant packets al over inside. Having spent many years in the southern humanity, Ive seen materials mold in 2-3 days under the worst conditions, so I made sure it was really dry with desiccants all over. Well, when I opened it up, it was obvious that the waterproof cover is anything but. It was molding on the inside. The anticondensatoin mat was moldy, with the mold going all the way through to, and into the mattress. Mold everywhere. It was obvious that not only did the waterproof cover allow significant water in, it also went through the many panels without any hinderance at all.
I was a little shocked today. Why? Because I opened up my 23Zero 270 awning mounted next to it, and it was perfect. My ARB awning? Perfect. My patio furniture? Perfect? All the other stuff I have stored outside is just fine. I have only one item that is covered in mold...
So I email them pics... no reply. I didn't bother calling because it very difficult to reach the service side by phone. Then I asked a question on a local facebook group about people's experience with mold on the CVT products, noting that my other products don't look anything at all like this. Well, the same person I dealt with last time addressed me and basically said that its my fault. Plain and simple, no suggestion that I might have gotten one of the lemons that occasionally come through (and this person acknowledged that we'd talked in the past). Despite my 23zero and my ARB (and all my other stuff stored outside) looking absolutely noting like this, its 100% because I was supposed to be frequently venting it.
So basically, I've had nothing but problems and poor service, from the very beginning. To simply intimate to your customer that basically they are an idiot and there is no way you've done anything wrong or that there could be an issue with your foreign made product, is very sad. That's not good service at all. And despite what would might think is reasonable, or best practice with these tents, what I am seeing is either extremely poor quality, or a lemon... As I said, Ive got a whole host of other items stored outside, from a various vendors, from multiple awnings, to furniture and cushion waterproof covers, and when the most expensive cover has resulted in mold everywhere, and every other item is perfect, something is very wrong....
)....not to mention the issue above.... 
