onX Offroad issues: help? (1 Viewer)

[concretejungle]

Like the title says, for some reason I decided to give onX offroad a try and migrate over from Gaia. It seems like onX has more features. To be honest I've really enjoyed Gaia so I'm not sure if this was smart or not.

I'm having an issue migrating my data over from Gaia. Some of my tracks are very large since they were cross country trips, so I'm having to break down the tracks. right now I have 88 tracks. That's too much?!!

Long story short is that it's telling me I'm tapped out on my waypoints and tracks, I've reached my limit. I've purchased the Elite membership so I would think I can have unlimited waypoints and tracks? I can't find any help on the app or website to ask any questions. I can't figure out how to delete what I've imported so I can start over and try to import again in case there are duplicates?

It's also frustrating that I've spent $99 and there's no going back even if I can't get the darn app to work correctly.

Can anyone offer some assistance or point me to where some help might be found?

 

[BMThiker]

Oooof, that sucks Alex. Confirms my decision to stick with Gaia, because I have years of data saved on Gaia.

 

[concretejungle]

Oooof, that sucks Alex. Confirms my decision to stick with Gaia, because I have years of data saved on Gaia.

I'm a little shocked to be honest! Seems like in the year 2025 you could easily migrate GPS data, but that is not turning out to be the case!

First I started to export from Gaia, then when I went to import it said the max file size is 4mb. So then I had to go in and re-export GPS tracks almost one at a time to keep the file size down!! What a PITA.

This was after I uploaded all my waypoints, which it did upload pretty easy.

So I started uploaded my tracks and it said I've reached my limit!!! WTF

The other issue is that the website (using the website while trying to migrate data) is super slow. It's not my computer because I have a new silicon chip MacBook Pro, so it's the actual website. It freezes for a while when moving around the map.

All this and there's no help email or anything that I can find.

Before I call it, I'm trying to make sure it's not user error because it certainly could be.