So I ordered a Cutmaster 42 from EBay. Indiana Oxygen. They had the best price I could find - $914 shipped. Got it set up last night and got all the filters and air supply pressure correct. made a few cuts and was happy. My first experience with a plasma so I don't really know what to compare it to.
This morning I was ready to take on a few projects. Fired up the machine and it immediately lit up the temp light. shut it off and tried again. I could press the trigger for only a second or so before it did the same thing.
Called Victor, they said it was probably a board issue. After finding out that the nearest service center was 3 hours away they had me call Indiana Oxygen for a new machine.
Indiana Oxygen got my info, confirmed with Victor, and authorized a replacement to be sent out. About 20 minutes later they called back to confirm that Victor had a replacement on the way. I would receive a return label.
So as disappointed as I was about the problem I was very happy with the service. Indiana Oxygen told me that they have had good luck with these machines and they were surprised at the problem. Hopefully this is not an indicator of things to come. I do know that the 42 is made overseas unlike the rest of the Cutmaster line. Hopefully I won't regret the purchase.
This morning I was ready to take on a few projects. Fired up the machine and it immediately lit up the temp light. shut it off and tried again. I could press the trigger for only a second or so before it did the same thing.
Called Victor, they said it was probably a board issue. After finding out that the nearest service center was 3 hours away they had me call Indiana Oxygen for a new machine.
Indiana Oxygen got my info, confirmed with Victor, and authorized a replacement to be sent out. About 20 minutes later they called back to confirm that Victor had a replacement on the way. I would receive a return label.
So as disappointed as I was about the problem I was very happy with the service. Indiana Oxygen told me that they have had good luck with these machines and they were surprised at the problem. Hopefully this is not an indicator of things to come. I do know that the 42 is made overseas unlike the rest of the Cutmaster line. Hopefully I won't regret the purchase.
