I have to say I've had a very good experience with CM
I made sure to go over everything before 90 day warranty ran out
As stated above I called them on missing accessories like head phones and screen covers and cool box liner and they order them all.
I found the dreaded broken recirc door. They replaced the unit (told me it took them over 11 hours in labor)
Gave me a loaner car while doing repairs
oh and told my service guy my brakes are already squealing and he had them change those as well
The only outstanding issue which was a biggie is a nonfunctioning rear entertainment screen.
They tried to fix it but failed.
Said its over 4K for just the screen and may need to change the seat cuz of the wiring
total estimate is 10K
I told them to cut me a check for part of that and I'll "deal" with it.
But they still trying to fix. They may just take parts from another car in their inventory to make mine whole and sell the other at auction or as a car with only one functioning screen.
I made sure to go over everything before 90 day warranty ran out
As stated above I called them on missing accessories like head phones and screen covers and cool box liner and they order them all.
I found the dreaded broken recirc door. They replaced the unit (told me it took them over 11 hours in labor)
Gave me a loaner car while doing repairs
oh and told my service guy my brakes are already squealing and he had them change those as well
The only outstanding issue which was a biggie is a nonfunctioning rear entertainment screen.
They tried to fix it but failed.
Said its over 4K for just the screen and may need to change the seat cuz of the wiring
total estimate is 10K
I told them to cut me a check for part of that and I'll "deal" with it.
But they still trying to fix. They may just take parts from another car in their inventory to make mine whole and sell the other at auction or as a car with only one functioning screen.
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