Big O tire strips studd

[SanDiegoCruiser]

Took my 100 series into get the tires rotated. The manager pulls me aside and says they striped a rear stud when putting the lug on. He says he can replace the stud, but can't source a new lug since land Cruisers use special lugs. He says it is safe to drive with 4 lugs for a few days until Toyota can get him the correct lug.

Is he correct?

 

[no-pistons]

I would make sure they get a new nut to go with it too. When Discount tire F-ed mine up, both the lug and nut were completely mangled.

 

[SanDiegoCruiser]

Good point, but more importantly, is it safe?

 

[Mxndrnks]

You will be fine on 4 lugs. But limit the driving. If you want to get it fixed today. I have a new OEM stud and lug nut you can come by and pick up. Then give me the new one when yours comes in.

 

[bamabrock]

demand that they torque the nuts instead of using the impact wrench

 

[SanDiegoCruiser]

You will be fine on 4 lugs. But limit the driving. If you want to get it fixed today. I have a new OEM stud and lug nut you can come by and pick up. Then give me the new one when yours comes in.

Thanks for the offer. I think I will wait and pick it up tomorrow from him we he gets it in. The stud has been replaced. Just no lug.

 

[Mxndrnks]

Thanks for the offer. I think I will wait and pick it up tomorrow from him we he gets it in. The stud has been replaced. Just no lug.

If you change your mind let me know!

 

[farinvail]

Purchase a 2nd stud and lug to carry with you as a spare. Stash it in with the jack. That way you will never have another broken one.

 

[Mxndrnks]

Purchase a 2nd stud and lug to carry with you as a spare. Stash it in with the jack. That way you will never have another broken one.

Yup! Why I have a spare...

 

[SupraTuRD]

I don't think I'd trust them monkeys to replace the stud considering they can't even install a lugnut without F'ing it up. Take it to Toyota and slap them with a bill.

 

[DallasCrzr]

So this happened to THREE studs on ONE wheel after I had discount tire rotate my wheels, I had to break all three off. I haven't taken the other wheels off yet so who knows about them...this seems to be a common trend with discount tire. Great...tire rotation is coming up too. Spec is [wrong number] ft-lb right?

 

[SanDiegoCruiser]

I don't think I'd trust them monkeys to replace the stud considering they can't even install a lugnut without F'ing it up. Take it to Toyota and slap them with a bill.

That's a good point. They have replaced the stud already. It looks fine, but who knows if I will run into issues. I'm going to request life time balancing or something from them for the trouble when I go to pickup the OEM lug nut tomorrow.

I did notice a huge difference after rotating the BFG's. I have only 5K miles on them and they were getting noisy, and also my steering wheel was beginning to vibrate a little at freeway speeds.

After the rotation and balance, it's quiet and no vibration. I guess BFG's require rotation every 5k according to the service manager.

 

[BMWSTOY]

I believe most wheels and lugs are 100 lbs, just torqued mine today after repairing my air bags. 76 seems really low? Someone post official spec!

The lugs are not breaking due to torque but that they are lazy and don't start them by hand and the impact does not feel the cross thread. I too have had Discount cross a couple.

At least they fixed your lug, discount "can't"???

 

[DallasCrzr]

My bad you're right, found 97 in a couple other threads, knew there was a 7 in there somewhere.

 

[Mxndrnks]

It isn't just discount. It is a common fact we are going to run into. Impact wrenches increase the chance on cross threading. Maybe it doesn't break in the shop.... but then you want to do some work and it didn't come off with out breaking. It is going to happen if you have a shop do your work. Some are just better than others. Impact wrenches are the problem.

Why far & I recommend keeping a spare.

 

[montanacruiser161]

Same thing happen to me at my local shop except they broke three studs and 4 tops off my lug nuts. I demanded they replace them but it took them a couple days to source the nuts and studs, they were surprised at how expensive the lug nuts were and understood why I wanted them replaced. I probably will just do it myself from now on!

From Owners Manual:
131N·m (13.4 kgf·m, 96.6 ft·lbf)

 

[SanDiegoCruiser]

Picked up the OEM lug today and had them torque all lugs to factory spec. I will have to pick up an extra stud and lug for my trail gear kit.

 

[TeCKis300]

Dang, they snapped 14mm stud? That takes some serious torque to do.

The 3 discount tires I've been here always make it a point to tighten with a torque wrench and sign off on the receipt that they did. I thought that was corperate policy?

 

[DallasCrzr]

Dang, they snapped 14mm stud? That takes some serious torque to do.

The 3 discount tires I've been here always make it a point to tighten with a torque wrench and sign off on the receipt that they did. I thought that was corperate policy?

I'm bringing in my three bolts with the studs broken off inside of them next time i get my tires rotated and I'll ask about that. I didn't know this was an issue or I would have said something the first time around. Three on the only wheel I've take off since my last rotation probably doesn't bode well for the other wheels

 

[Roverrad95]

I hate big o. I have tried to buy tires from them in the past, but they never wanted to match prices and they also dropped my buddy's pathfinder off a lift 2 years ago.