I was just made aware of this thread, and I have to say, Steve, that it's a sad state of affairs that you'd decide to put me on blast on every forum available, and refuse to accept any part of the blame for this situation at all.
So let's recap.
Our business was the victim of a significant fraud/ theft/ trust violation by our former service advisor, Troy, who was boldly stealing/ skimming deposits, payments and parts from the business to fuel his addictions.
During the time that Steve is refering to, we were right in the middle of all of this, and trying to get to the bottom of it.
I'd explained this to many, many people, customers and vendors alike and if I forgot to tell you the whole sorid story, then I apologize.
But let's be clear here.
You bought parts from me in the summer or perhaps earlier.
Through a mutual friend, they were going to be delivered to you in Colorado on his way back though town.
In the fall, many, many months after the initial purchase, you changed your mind on the whole thing and, as I was told, were going to sell your cruiser because you were worried about emission standards.
You then wanted a refund. Well past any reasonable refund time period.
As you were a friend of a friend, I agreed to refund your money once you decided what you were doing with the truck.
We spoke on it at least once or twice in the following months when you made the decision to not go ahead with the parts, but again, this was waaaayyyyyyyyyy after a regular 30 -90 day return window.
Then we had our situation above with Troy and came out of January in bad financial shape.
So with him gone, our bank accounts were unsiezed, and your money was returned.
And we ate the credit card transaction charges both ways. You may have lost a bit on exchange, but you got your money back.
And even through this all, you decide to go keyboard warrior and s*** on me.
I've been doing business in this field for nearly two decades and this is probably the first such post about me, and of course, on every forum.
The situation with Jordan is different.
To be clear as well; his vehicle was NEVER "hostage". I offered it back at any time; here's the keys. It was always here, always available for you to take. We were open every day 8-5.
Regrettably, Troy stole nearly $2000 from Jordan, which I, (Vert) ate and have to reconcile. I also let Jordan take his vehicle away, leaving the original, signed scope of work left unpaid. In all, we are out thousands on that job too. Lesson learned by us, and it's not Jordan's fault.
So tell me again who's the scammer? 20 years and one Troy and now suddenly I'm shady? Who is actually out money here? What's next? A full Doxing?
I/ we welcome any real, discussion that's not just piling on and name calling. If you don't like the prices on the website, then don't buy. Simple.
Thanks for listening.
