Hi All -
I recently had some Hankook tires installed on my GX470 at the local Walmart. This is the first time I have tried them. Anyway, I went to rotate the tires the other day and found the following defect on the inside wall of the front passenger tire (see below). The defect appeared smooth and linear, so I figured it was a manufacturing defect.
Took it back up to Walmart to see if they would replace it, and of course they said "This must have happened while driving. We would never mount something like that". Of course, the guy who worked there had never seen anything that caused a defect like that in his 13 years there.
Just wondering if anyone who has seen thousands of tires would know what caused this? I mean, if it was actually caused by driving, I have no problem replacing it out of my own pocket. But to say you have never see anything like that, and then just assume it happened while driving seems a little ridiculous. I have certainly never seen a mark like that on a tire.
Thanks for any help!
I recently had some Hankook tires installed on my GX470 at the local Walmart. This is the first time I have tried them. Anyway, I went to rotate the tires the other day and found the following defect on the inside wall of the front passenger tire (see below). The defect appeared smooth and linear, so I figured it was a manufacturing defect.
Took it back up to Walmart to see if they would replace it, and of course they said "This must have happened while driving. We would never mount something like that". Of course, the guy who worked there had never seen anything that caused a defect like that in his 13 years there.
Just wondering if anyone who has seen thousands of tires would know what caused this? I mean, if it was actually caused by driving, I have no problem replacing it out of my own pocket. But to say you have never see anything like that, and then just assume it happened while driving seems a little ridiculous. I have certainly never seen a mark like that on a tire.
Thanks for any help!