I went to the Grand Opening with my rig back in 07??? The guys there seemed toyota centric to me talk for a while with the Manager about a few options for gears and lockers, there were numerous toyotas on display there as well as Eskimos rig...(wonder what he is doing now) But I haven't been back since then because I have one right down the road, so it may have changed.
The one in Charlotte is the same way, hell kyle worked there and everybody else is very helpful.
I do agree they cater to the super duty crowd but only because that is where the $$$ is and most likely makes up 60 percent of their business with another 25 to jeeps. Can't really blame them for that just smart business.
They can get tons of parts for cruisers just most likely don't have them in stock.
Gears, lights, lockers, (anything ARB, soon TJM also) armor, wheels, tires, exhaust anything can be ordered and picked up so if you want something and know you will be in the area it is free shipping to any of their stores so it saves a ton.