I'm glad you had a good experience with Lseat. I am incredibly disappointed in their customer service. Prior to ordering my seat covers, I asked for a swatch/sample of their leather color choices. I selected the color that was very close to my oem seats and ordered the covers. I paid for a custom logo and asked them to contact me before they manufactured the seats so I could give them the location, size, and color of the logo. They never contacted me even after I called and left a couple of voice mails. The covers arrived in several weeks with the logo on the headrest (not my preference), and more importantly, in the wrong color! I had ordered a medium gray and the seats they sent me were in a light gray (that exactly matched the light grey on the color sample). I submitted a return request and the customer service agent I dealt with (via email only) was very short in their communication and was adamant they sent me the medium grey seat covers (they call it Dove Gray). I sent them pictures of my current seats next to the color sample and the new seat covers next to the color sample, and the new seat covers next to the current seats...the differences in color were blatantly obvious. The agent continued to deny they made a mistake. To top it all off they are charging me 20% to restock the wrong seat covers they sent me plus $29 extra shipping. I will never order anything from lseat again and I'm going to do my very best to make sure everyone knows the kind of business this is.