- Thread starter
- #21
Update for you guys: They guy who originally installed this new windshield eventually refused to return my calls, until I got the insurance company involved, that is
. At this point, he called me back literally within 5 minutes of speaking to the claims agent.
So he has me come back to his shop (keep in mind this is the SIXTH time I have been there over this windshield) at which point I confront him about lying to me that he had installed a windshield in this type of vehicle before. He continues to lie to me until he realizes OOPS, I just made this customer wait 3+ months to have a special-sized rivet gun made. How could he have done this install before without the proper tool?
Anyway, I let him have another go at it since I was already there, and there was no reduction in the wind noise at all. I called the insurance company, and they plugged me in with another shop who installed new glass and all new factory trim pieces. BAM- wind noise is gone!
Ironically, the original installer called me just last week and left a voicemail saying "I guess that solved the problem", not knowing I had already had the job re-done elsewhere. I considered calling him back, but just don't have the respect or patience for this guy anymore. I guess he will get the picture when the insurance company docks him $1500.

So he has me come back to his shop (keep in mind this is the SIXTH time I have been there over this windshield) at which point I confront him about lying to me that he had installed a windshield in this type of vehicle before. He continues to lie to me until he realizes OOPS, I just made this customer wait 3+ months to have a special-sized rivet gun made. How could he have done this install before without the proper tool?
Anyway, I let him have another go at it since I was already there, and there was no reduction in the wind noise at all. I called the insurance company, and they plugged me in with another shop who installed new glass and all new factory trim pieces. BAM- wind noise is gone!

Ironically, the original installer called me just last week and left a voicemail saying "I guess that solved the problem", not knowing I had already had the job re-done elsewhere. I considered calling him back, but just don't have the respect or patience for this guy anymore. I guess he will get the picture when the insurance company docks him $1500.