Twisting them is not a good idea, because it can actually cause them to break when a sudden load is applied. Chains are made to take linear loads, not axial (twisting) loads.
Here is how you should have your safety chains set up:
1. Short enough to keep the trailer tongue from hitting the ground with the trailer uncoupled.
2. Long enough to make tight turns without violating #1
3. Do #1 and #2 with the chains crossed.
The real reason for crossing the chains is not to cradle the trailer tongue. Attaching one end of a chain to the right side of the bumper and the other end to the left side of the bumper makes a cradle, without crossing the chains, that the trailer tongue can sit in. But, the trailer tongue can swing side to side very easily in that cradle making an uncoupled trailer very hard to control. Most trailers do not have the safety chains bolted to the trailer tongue. They use a singe piece of chain, with a hook at each end, run through a loop or eye on the under side of the trailer tongue. Crossing the chains, when you hook them up, will cause the chains to bind up if the trailer uncouples. This helps to limit the trailer tongue from swinging side to side and helps control the trailer. That is why you should cross the safety chains when you hook them up.
Kevin