Trying to buy a CPO 2021 GX460 - Am I being unreasonable? (1 Viewer)

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I posted this on Club Lexus as well, just trying to get as many perspectives as I can.

New here, and would be new to a GX460

I've bought other luxury brand CPO vehicles and they all were purchased 100% issue free. It seems Lexus has a very different idea of/standard for CPO/whats acceptable for dealers to sell as "the best used Lexus vehicles" then I do. The things that are deemed "not a problem", problems don't effect the sale price at all, i.e. dealers charging top dollar (well over KBB).

For example, I had my own mechanic do a PPI and one of the things found was "Small oil seepage at oil cooler hose". When i asked a service writer if that was something that should have been caught during CPO inspection, and if that should have been fixed and/or caused the CPO certification to have failed, I was told "It depends. If it's just wet, it would pass (as if a bad hose, or cracked cooler is perfectly acceptable to Lexus) as long as it falls within guidelines. Apparently there's some pictures of a continuum, and depending on how bad the leak is, they either pass the inspection, or, if the leak is dripping, only then will they consider it bad enough that they'll fix it.

From my perspective, If I'm paying 53k OTD (Luxury Sport trim), I expect the vehicle to be issue free. I understand its a used vehicle, but its not like I'm buying it for 20k less from a generic used car lot, or from a private seller. I don't feel I should be paying a premium to a dealer and for a CPO warranty if there are issues that aren't covered by the warranty, or will manifest to a much worse issue, but might not before the warranty expires.

Other issues are:
What looks like a electrical fire or something that caused the upper dash board to deform somewhat as well as the DTS and other switches in that cluster. I feel they should replace it.
Both front tires outer edges are very worn. I think they should replace the tires and do an alignment
TWO different store ECU-P1603 codes(engine cutoff without the ignition key) - I get the battery change can throw this, but I'm surprised there's TWO, and Lexus service didn't clear the codes, since its a common thing, and anyone smart enough to do a PPI would see the codes.

Potential issues (i couldnt due these functions, so it might just be me.
Running board light - I couldnt see them, but it was during the day. I placed my foot all around, on top and bottom, but no light was visible.
Remote start
headlight washers wouldnt work (dont remember if I had lights on or not)
Center Diff wouldnt lock
the "auto" select between recirculate air and outside air cant be selected.

*There are also a few chips in the paint and some scratches I'm hoping will "buff out"(wet sand, etc,)

Am I out of line/in the wrong for expecting a 53k CPO vehicle to be issue free leaving a dealership, or paying top dollar for a vehicle and still needing to pay another 5k+ to get the vehicle in "issue free" condition?
Disclaimer - This is my 1st time buying a vehicle in the state I'm living, and maybe this is "normal" for the area. As in people dont raise a fuss /accept anything when they buy used vehicles so dealers know they can get away with it.

thanks in advance for your feedback
 
I think what you are asking to be fixed, pr to buy a vehicle without known issues is reasonable. The CPO program, at least my recent experience when shopping last year, is the label is supposed to mean something and convey a guarantee. This is why they CPO brand new cars to give those with high mileage the coverage they need under the time length the CPO covers. The fact that it is CPO shouldnt mean that you have to buy it and then ask for it repaired under the CPO terms. It sounds like they don't want to pay to lift their margin and then have Lexus pay for the repairs under CPO so their service department can make more money on this car for the dealership.
 
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That seems like kind of a long list of issues for such a new vehicle. The center diff not locking is enough that I would probably walk and find another one. I'm wondering if the PO never locked the center diff and skimped on maintenance - as two worn front tires would indicate (i.e., not getting it aligned on a routine basis). This could also indicate that whoever was driving it didn't notice (or didn't care) that it was pulling to one side or the other, and that the tires were wearing unevenly.

I don't know what they are asking for this one, but one of my friends picked up a 2020 GX for something like $37K recently, from a Hyundai dealer in Springfield, MO, with around 60K on it. Basically perfect condition. I'd throw a wider search net and not necessarily pick a CPO vehicle, and instead find a lower-mileage one with good maintenance records. You shouldn't really need an extended warranty on one of these unless someone really got behind on their maintenance.
 
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That seems like kind of a long list of issues for such a new vehicle. The center diff not locking is enough that I would probably walk and find another one. I'm wondering if the PO never locked the center diff and skimped on maintenance - as two worn front tires would indicate (i.e., not getting it aligned on a routine basis). This could also indicate that whoever was driving it didn't notice (or didn't care) that it was pulling to one side or the other, and that the tires were wearing unevenly.

I don't know what they are asking for this one, but one of my friends picked up a 2020 GX for something like $37K recently, from a Hyundai dealer in Springfield, MO, with around 60K on it. Basically perfect condition. I'd throw a wider search net and not necessarily pick a CPO vehicle, and instead find a lower-mileage one with good maintenance records. You shouldn't really need an extended warranty on one of these unless someone really got behind on their maintenance.
thanks. solid advice
 
This is not normal. It's not clear from your post -- did you purchase this already? If so, I would directly reach out to Lexus customer care, and also the dealership GM to see if you can unwind the sale.

If you haven't purchased it, walk away from both the car and dealership.
 
Personally, I'd walk away at $51k for something with those issues. The tire wear wouldn't be a big deal, but a warped dash and an oil leak. Run, don't walk away.
There are plenty out there in better shape for less money.
 
I wonder how much the issue is the CPO program and how much the issue is with this specific dealer. Is there another dealer you can work with?
 
I somehow missed that they were asking $53K for the rig. That's way too high, IMO. I don't know if you are in west, middle, or east TN but I'd suggest coming up here to the St. Louis area to look, as it's not that far away (5 hours from Nashville or Memphis) and GXs are cheap and plentiful.

A few minutes on Google and I found these....all cheaper or far less mileage for the money. Many others popped up as well.
Here is a 2021 with 22K miles for $48.5K at a Land Rover dealer.
Another with 29K miles for $47K at a Honda dealer.
2023 with 12K miles for $56K at a local chain used car dealer.
2021 with 49K miles for $43K at a CarMax.
 
I bought my 2019 in 2021 for 49k as a CPO and had 19k miles on it. The dealer also gave me 800 dollars credit for new tires. How many miles does this GX you are looking at have? I would walk away if you are not comfortable with the purchase. Prices are starting to drop on used cars so I'd keep looking. There are tons of these for sale.
 
Cast a wider net and you will find a lower mileage vehicle without the issues in your price range. You can have it shipped to you for under 2 grand from most places.
 
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You must have a damn good mechanic. That's quite the list.

My thoughts: If you found that much stuff wrong in a test drive and independent shop evaluation, walk away. Period.

Other than that, the mechanical stuff like center diff lock, hvac, remote start, headlight washers, oil leak, engine codes (engine codes on a 21!?) will all be covered by your CPO warranty. Cosmetic stuff like the dash, paint chips, etc., you're own your own. Most preowned vehicles have paint chips and swirls. It's not a Ferrari :cool:
 
This is not normal. It's not clear from your post -- did you purchase this already? If so, I would directly reach out to Lexus customer care, and also the dealership GM to see if you can unwind the sale.

If you haven't purchased it, walk away from both the car and dealership.
I havent yet. thanks
 
There are TONS of these trucks out there that essentially have been the same until the small facelift and interior upgrades in I think 2022 - hard pass that one sounds expensive as s*** to boot
 
Not a luxury, but I'd definitely choose a 22 Premium over a 21 at that price. These are the three available at a dealer in my area, and I think this dealer wouldn't pull that crap on you - I bought mine from here MSRP.

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