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Ahhhh..."International Shipping," may be the problem there. WE've wrestled with various ways to make outside the US shipping cheaper and more palatable...it's a difficult problem. I have not heard back from our webmaster/store designer yet on your particular problem, but will let you know when I do...
 
what is there in the package that needs to be shipped? i was under the impression that all that would be shipped was some paperwork and maybe a decal or two... anyways, thanks for the attention, i'll keep trying :cheers:
 
Membership means Toyota Trails the magazine will be shipped to you every other month...cool! Except that shipping the magazine to canada cost effectively (or anywhere outside the us) has been a challenge for us...
 
ahh, i thought that the extra charge on the actual membership accounted for the international shipping of TT. if that's not the case, and the price on the website (with the extra shipping cost) is accurate please let me know and i'll suck it up. it'll be worth it ;)
 
chuglife said:
ahh, i thought that the extra charge on the actual membership accounted for the international shipping of TT. if that's not the case, and the price on the website (with the extra shipping cost) is accurate please let me know and i'll suck it up. it'll be worth it ;)
Click to expand...

Please email or pm your "real name and address, " so I can figure actual shipping of TT for you? Thanks!
 
Chef said:
Chug, do you remember if you opted for "first calss postage" on your membership, which gets shipped faster, or "just regular?"
Click to expand...


i was trying for the regular (slow) postage, but when i got to the final stage of checkout it tacked on that shipping cost... no matter which shipping option i chose
 
Chug...

Chug, from my webmaster:


quote:
Alan/Tony,
I made a test account in the osCommerce store this morning with an address in British Columbia.

I ordered a Candian membership and ten 3" decals.
I had several shipping options ranging from $0.85 to $36 (airmail to global express). I've attached a screen shot here. Since I didn't get the same problem our Canadial pal did, I still don't know what went wrong. From my end, it appears to be working correctly.
end quote

That's what I know. Try again, and choose your shipping options carefully, and let me know what happens? Save the checkout page and mail it to me if you can.

Alan
 
Chef said:
Chug, from my webmaster:


quote:
Alan/Tony,
I made a test account in the osCommerce store this morning with an address in British Columbia.

I ordered a Candian membership and ten 3" decals.
I had several shipping options ranging from $0.85 to $36 (airmail to global express). I've attached a screen shot here. Since I didn't get the same problem our Canadial pal did, I still don't know what went wrong. From my end, it appears to be working correctly.
end quote

That's what I know. Try again, and choose your shipping options carefully, and let me know what happens? Save the checkout page and mail it to me if you can.

Alan
Click to expand...


I will do this and see how it turns out. Also, I replied to your PM and contacted your webmaster. Again, thank you very much for your work :cheers:
 
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I have the screen shots that you asked for, but can't find your e-mail address anywhere. Should I send them to the webmaster, or can you PM me your address?
 
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