I recently ran into a few problems with the cooling system on my HJ61. I bought some parts from Kurt and the boys to remedy the problem but still had issues. After taking it to a mechanic it was discovered that the water pump I had purchased was bad. I called up Kurt late in the afternoon while I was working out of town and he shipped a new one out overnight to help me out! My mechanic received the new pump in the early afternoon and had it swapped out that day!
A HUGE thanks goes out to Kurt and the Cruiser Outfitters crew for helping me out while I working out of town. They handled the situation in supreme fashion and got my rig back on the road just in time for the wife and I to attend the Cruiser Outfitters appreciation BBQ!!
It's one thing to read about great customer service, but it's great to experience it first hand! Kurt and the boys have done great by me in the past and this is just the last in a long list of examples. Anytime I need a hard to find part for my HJ61 or the wife's BJ71 they seem to have it in stock or it is already in route. Great customer service plus awesome parts availability makes Cruiser Outfitters my first call when I need help with my rigs! Thanks again guys!
A HUGE thanks goes out to Kurt and the Cruiser Outfitters crew for helping me out while I working out of town. They handled the situation in supreme fashion and got my rig back on the road just in time for the wife and I to attend the Cruiser Outfitters appreciation BBQ!!
It's one thing to read about great customer service, but it's great to experience it first hand! Kurt and the boys have done great by me in the past and this is just the last in a long list of examples. Anytime I need a hard to find part for my HJ61 or the wife's BJ71 they seem to have it in stock or it is already in route. Great customer service plus awesome parts availability makes Cruiser Outfitters my first call when I need help with my rigs! Thanks again guys!