Not taking away from anyone else's concerns, but here's my recent experience.. I have a 77 FJ55, needed front and rear seat covers as most do, after 45 years anyway... I decided to go w the Cruiser Corps product.. I ordered the rear seat covers first, and got the backrest done w/o issue. Looks fantastic..Moved to the bottom (seat) and there were two issues (1) not enough material on the side panels to install (2) no sewn in seam 'tunnel' for the metal rod to insert and cinch down on...Man...frustrating.... Plus it had been about 40 days since I took delivery, and CC has a 30 day no hassle return policy.. I was worried about protocol/business model... SO .. I call and speak w Adam and Mike, and they say "we'll make it right, don't worry,,,,we'll make it right" I had also purchased the front seat covers by the time I discovered the problem, and they suggested I look at the fronts as well, which were still in the box... I saw the bottom cover had the seat belt cutout in the seat, and on 77's the belt enters between the backrest and the seat cushion.. He said box it up, send it back, "we'll make it right"... I'm writing this because like most 55 owners on mud, we've learned not all products/vendors are equal... But, Cruiser Corps absolutely stood up and 'made this right'. I want to tip my hat in appreciation to Adam and Mike at Cruiser Corps.. They dug into it, discovered the reason behind the issues of the backseat 'seat bottom", corrected them both, and sent me the new product yesterday... I installed it today, and WOW! Perfect fit! Eaasy installation.. I later installed the front seat covers and perfect fit. My experience is they have a professional, courteous customer service in support of the FJ55 tribe.. Appreciated... Note: I had offered to take care of return shipping, but they took care of all the shipping expenses... Nice touch.. Well done..
