Trunk Monkey
Moderator
I've worn Chaco sandals for several years, switched over after I couldn't get Tevas to not smell like butt. I had one pair that I have worn for probably 7-8 years. We had a new puppy in the house and she chewed the heel straps on both sandals. I learned that Chaco has a rebuild service and sent them in to have those straps replaced ($18).
Well, while they were there the rep noticed that the Vibram sole was coming off the front and rear of the sandals. I knew this, it was only maybe half an inch, and hell, they were old. Got them back today with new heel straps and new Vibram soles, complimentary.
They're more expensive than Tevas or the like, but they wear forever and with service like that, I'm sold.
Well, while they were there the rep noticed that the Vibram sole was coming off the front and rear of the sandals. I knew this, it was only maybe half an inch, and hell, they were old. Got them back today with new heel straps and new Vibram soles, complimentary.
They're more expensive than Tevas or the like, but they wear forever and with service like that, I'm sold.