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I didn't expect Rock Auto to actually take any action. I was curious if they'd point a finger at Power Stop to avoid taking care of a customer who has probably spent well over $5K with them and sure enough they did. More of the old fashioned exercise of determining who is really your friend and...

On the flipside I dealt with Ironman on a warranty claim for my front FCP coil overs. The springs had bowed in and were touching to shock body and making noise. One phone call and a few emails later and I had a brand new set of FCP coilovers shipped to my house (which retail for like $1100 or...

Yes, at the crimp fitting, on the caliper side. Power Stop also has 2.7 stars on Google. There are lots of reports of non-existent warranty service as well, so my experience is typical. As a last-ditch effort, I also tried Rock Auto to see if they'd make it right. I think we all know how that...

In late 2021 I purchased a Power Stop stainless steel brake line kit for my 2007 GX470 through Rock Auto and installed it. On 9/11/2023, I experienced a failure of the rear driver's brake hose where I lost a significant amount of brake fluid. Luckily I did not have a complete brake system...