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  1. E

    Stay away from Greg Orr Toyota in Hot Springs AR

    When we dropped it off on Friday he called later to say my control arm was broken and an estimate was $2,600. He was on speaker with my wife there. I gave the verbal OK. I never signed anything but went in the next day to pick it up. My wife was with me the whole time and heard everything...
  2. E

    Stay away from Greg Orr Toyota in Hot Springs AR

    I dropped my FJ of and later that Friday the Service Advisor called and said the Control arm repair and alignment would be $2,600 and I gave the verbal OK to repair over the phone. When they did the work they found the bill only totaled $500, so they kept adding charges to get to $2,600. When I...
  3. E

    Stay away from Greg Orr Toyota in Hot Springs AR

    No the Service advisor Kore never mentioned anything about any other service recommendations he only talked about repairing the upper control arm and doing an alignment.
  4. E

    Stay away from Greg Orr Toyota in Hot Springs AR

    No, in fact Kyann from Gregg Orr Toyota sent me a text message today asking as she said "I hope the was to my complete satisfaction and my advisor went over your multi point inspection with you. No the billing clerk said initial here, here, here and here or you will not get your FJ repaired...
  5. E

    Stay away from Greg Orr Toyota in Hot Springs AR

  6. E

    Stay away from Greg Orr Toyota in Hot Springs AR

    My FJ Cruiser started cutting out on me. I barely made it down the Mountain and to Gregg Orr Toyota. When they looked at it my wheel was tilting out 5 inches. They looked at it and said my Rocker Arm had come undone and the FJ was shutting off because of that. Being it was Friday evening and...
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