Really like your setup. I've got a 4Runner I beat on but want to make our GX more capable for family trips. Are those the LFD crossbars up top? I've got them on my 4Runner but the GX460 models look so different I haven't pulled the trigger for some on my GX. I don't need a full rack and the...
Only have a picture of it on my 4Runner, but it looks pretty much the same on our GX. I picked the swing out from Kurt that goes to the left so I can open the GX barn door with no worries.
No excuse for lack of customer service/communication when you've paid this much. Might consider opening a complaint with the BBB - I had to go that route with a company that did some work at our house. Unfortunately, it was the most reliable way (albeit delayed) to get any sort of...
I had a similar issue on my 4Runner with another company's wind fairing. Ultimately they had to add some additional supports to the design and sent me the new part free of charge. Hopefully SSO will take care of you because that's unacceptable considering how much the rack costs.