Try and keep your cool with their insurance company but call every other day for an update. I've been dealing with this for almost 2 months. Get a few aerial and street view images from google and have those ready to present so you can clearly show what happened.
Found these for a crazy low price but I'm not sure I love the look. I feel like it's 2004 and I just got home from pimp my ride, maybe a little mud will help out.