what to do with a processed Online merchandise order that hasn't arrived

[Land Speeder]

My fiance thought she would surprise me with some cool TLCA stuff for my birthday.... that was on the 21st. She placed the order on Dec 14th, the card was charged on the 17th and she got no confirmation and nothing has arrived yet and it's the 30th
Not trying to hassle, just wondering if the time lag is typical since this isn't anyone's full-time job. After nothing arrived, she finally told me what the gift actually was, I admit, it would've been cool to open this stuff especially since I had no idea what it was, but I told her that it takes a while for us to get the TLCA gear..... what's the next step in information needed?
Someone Please Advise.

Thanks!
Eric

 

[66fj40x2]

Contact Jenn at (800) 655-3810 or membership@tlca.org

 

[Land Speeder]

the out of office response says to come to mud...

 

[66fj40x2]

Her ID on here is MetalSpice. I'd imagine she'd be back in the office the 2nd or 3rd.

 

[Metal Spice]

I forwarded your email to our shipper for a response. I should have something from him in the morning.

 

[Land Speeder]

Thanks!

 

[Metal Spice]

Here's the tracking record Eric. I have emailed this info to you as well.

Postage Transaction Record
Thursday, January 03, 2008

Device ID: 062S0006601664
Print Date: December 27, 2007 - 11:26:39 AM
Mail Date: December 27, 2007
User: allpack1
Customer ID: 3349142
____________________________________________________________________________________________________________________________

Return TLCA
Address: c/o Allpack Assembly
Inc.
PO BOX 13333
DURHAM
NC 27709

Delivery Village Veterinary Clinic
Address: Cristin Osborne
403 Opelika Rd
Auburn AL 36830-3981

Tracking #: 9101010521297668027861

Weight: 1 lb 3 oz

Memo: Invoice# 74
____________________________________________________________________________________________________________________________

Cost: Postage

Mail Class
Priority Mail®: $5.30

Special Services
e/Delivery Confirmation:
____________________________________________________________________________________________________________________________

Total Cost: $5.30
____________________________________________________________________________________________________________________________

Tracking Status

January 2, 2008 - 15:59:00 NOTICE LEFT
We attempted to deliver your item at 15:59:00 on January 2, 2008 in AUBURN, AL 36830 and a notice was left. It can be redelivered or picked up at the post office. If the item is not claimed, it will be returned to the sender.

December 31, 2007 - 12:10:00 NOTICE LEFT
We attempted to deliver your item at 12:10:00 on December 31, 2007 in AUBURN, AL 36830 and a notice was left. It can be redelivered or picked up at the post office. If the item is not claimed, it will be returned to the sender.

 

[Land Speeder]

January 2, 2008 - 15:59:00 NOTICE LEFT
We attempted to deliver your item at 15:59:00 on January 2, 2008 in AUBURN, AL 36830 and a notice was left. It can be redelivered or picked up at the post office. If the item is not claimed, it will be returned to the sender.

December 31, 2007 - 12:10:00 NOTICE LEFT
We attempted to deliver your item at 12:10:00 on December 31, 2007 in AUBURN, AL 36830 and a notice was left. It can be redelivered or picked up at the post office. If the item is not claimed, it will be returned to the sender.

Thanks for this!

Funny, they were all there yesterday when they supposedly tried to re-deliver at 3:59PM... no notice left. Clinic closed at 6PM

I'll go pick it up!

Thanks Again!