tlca member need help with bad 4wd supplier !!

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Dunkane

Dunkane

Joined
Mar 3, 2004
Threads
134
Messages
609
Location
France
Website
www.serie4.fr
hi !
my name is dunkane, me and my friend toytoy34, are member of the TLCA, and we need some help !
we ordering about 3 months, a 4wd parts, at this guy

ebay Pseudo : portaltech31
Nom : Robert Hardy
Société : kgb engineering
Ville : orem
Etat/Région: UT
Pays : United States
Téléphone : (801) 718-9591
company : http://www.portal-tek.com/

we try to join this guy, but his secretary, told us she doesn't know where is his boss...sure !! :)

is someone know this 4wd shop ?, or this guy ?, we need to know how to recover our money...or have the item we order :)

distance is a problem..
best regards

Dunkane and toytoy34

email us at : jobarem@hotmail.fr
or dunkane@serie4.fr , tlca member#15810
 
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tanks !

Hulk said:
I'll put the word out to the Utah guys.
Click to expand...

thanks, because it's a little bit more than 1000 dollars !!!, kaymar bumper...snifff..
 
Ive seen them advertise locally but I dont know them personaly
Here is another local site to see if you can dig up any info.
http://www.rockymountainextreme.com/rme.php
Sorry to hear, Hope all gets worked out soon.

Also if it was an ebay purchase, Have you contacted ebay?
 
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dmc said:
i know this is where he works during the day...

(801) 295-6711
Bountiful Bicycle Center 2482 S Hwy 89
Bountiful

saw his 80 parked there yesterday. i don't know the guy personally however.
dmc
Click to expand...


best regards !!!! :)
spoke !, kirk!, teleportation !!!...lol..we'll try to phone to this guy :)
have a nice day
 
I know the portal-tek guys, they are nice and decent guys as far as I know, not sure whats up with it. Scott is on mud, and I forget the other guy's name.. They are both on mud, possibly PM them. Scott's email is Scott at Portal-Tek.com. Good luck with it. If there is anytthing I can do PM me, their shop in Orem (not sure they are still there anymore)? Is about 25 min away.. Andre
 
please....dieselcruiserhead..

dieselcruiserhead said:
I know the portal-tek guys, they are nice and decent guys as far as I know, not sure whats up with it. Scott is on mud, and I forget the other guy's name.. They are both on mud, possibly PM them. Scott's email is Scott at Portal-Tek.com. Good luck with it. If there is anytthing I can do PM me, their shop in Orem (not sure they are still there anymore)? Is about 25 min away.. Andre
Click to expand...

hi, rob hardy, this is the guy of portal-tek, we want an explanation...could you please go to see if this guy work still there, and if you see him, explaining to him we want only our merchandise, the rear bumper of my mate Remi Condette,alias toytoy34 !!!, or our 1000 $...sure if he don't want...in 1 year a part of the TLC SERIE-4 member 'll travel to US to visit SOR, and we 'll make a stop to the shop of this guy, and he'll remember us :)..sure...

if you do this, and if you come in france one day,we, member of TLC SERIE-4 FRANCE and TLCA , will offer to you a ride in landcruiser BJ 43 on the champs élysée in paris !!!! and after..in the mud :)
 
Re:

Russell here with Portal-Tek. This issue has gotten way out of hand. Just to give a quick clear up of what happened. Rob is a partner in Portal-Tek. He built and sold a couple of bumpers on eBay as an individual. They had zero to do with the company and business, and was independent of either Scott or myself. Due to some personal issues, Rob was unable to complete the transaction. This is a huge issue for the rest of us, as it reflects us as a company and individuals.
I have spoken with Rob about all this, and will be doing what I can to fix this situation. I will be contacting the indvidiual tonight to make arrangements of payment in full to him.
I apologize for all this to come up like this. Those of you that know both Scott and I, we are more then upfront and honest guys working our business.
We will do whatever to make this right, and deal with Rob personally.
Call me if you have any questions.

Russ
801-589-2028
 
Stumper said:
Russell here with Portal-Tek. This issue has gotten way out of hand. Just to give a quick clear up of what happened. Rob is a partner in Portal-Tek. He built and sold a couple of bumpers on eBay as an individual. They had zero to do with the company and business, and was independent of either Scott or myself. Due to some personal issues, Rob was unable to complete the transaction. This is a huge issue for the rest of us, as it reflects us as a company and individuals.
I have spoken with Rob about all this, and will be doing what I can to fix this situation. I will be contacting the indvidiual tonight to make arrangements of payment in full to him.
I apologize for all this to come up like this. Those of you that know both Scott and I, we are more then upfront and honest guys working our business.
We will do whatever to make this right, and deal with Rob personally.
Call me if you have any questions.

Russ
801-589-2028
Click to expand...

well done russ. this post just confirms all the good things i've heard about you guys.:cheers:
dmc
 
Thanks for the good words Dave.
I have emailed Remi from France today and am making payment arrangements with him to clear all of this up, and clear our name from this whole deal. Just wanted everyone to know that this was a personal deal gone bad between Rob and the buyer. This in no way reflects how we do business and how we want things portrayed about Portal-Tek.
The personal issues with Rob will be dealt with, and we will make sure that Remi is satisified with the transaction and this is all cleared up.
I apologize that things got this far on this deal and that the company got dragged into it.
I will make it right. If anyone has any questions regarding this situation or anything else regarding Portal-Tek, please do not hesitate to give me a call or email.

Thanks again for everyone's support and help with all this.

Russell Smock

russ@portal-tek.com
801-589-2028
 
cool...sounds like a good solution. thanks russ for stepping up to take care of it.
 
tanks !!!!!! ;)

that's what we can call "a boss" ! no ?, thanks for your help in, i hope, the good end of this problem....portal tek seems to be a very respectable company !

tanks a lot for all Russell !!

so ,if one day you come in france we ,Remi and Dunkane, 'll be happy to show you our country with somes crazy guys in somes crazy LC 40 ! ;)

have a nice day
"that's all folks"

Dunkane
 
Russ is currently doing everything he can to get payment sent back. These things take time! This is an instance where Russ and Portal Tek had nothing to do with the sale or the product being sold, but Russ and Portal Tek are still doing everything we can to right the wrong. Please be patient, you WILL be refunded.

Thanks
Scott Pitcher
 
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