A AutoNews Joined Dec 17, 2008 Threads 2,624 Messages 2,624 Apr 4, 2012 #1 For a while, the increase in extended-service contract sales penetration was so slow I wondered where all that effort was going. You know -- FandI 'Boot Camp,' sales in the service lane, menu-selling to every customer, etc. Link
For a while, the increase in extended-service contract sales penetration was so slow I wondered where all that effort was going. You know -- FandI 'Boot Camp,' sales in the service lane, menu-selling to every customer, etc. Link
