Figured I'd post this here for fellow Mudders
Walton Signage is a National Signage Manufacturer located in San
Antonio, TX. We are currently seeking an entry level Helpdesk Technician to handle the day to day end-user support needs.
This position reports to the IT Director
The Helpdesk Technician is the first point of contact for all IT related helpdesk calls.
Responsibilities:
• First responder to all Helpdesk tickets
• Troubleshoots software and hardware issues
• Manages Printer resolution requests such as toner and paper jams.
• New machine installation – Follows new machine checklist
• Sets up new employees in AD and Exchange
• Resets AD passwords
• Makes mailbox changes upon request
• Basic Terminal Server tasks (resetting connections)
• Runs analysis reports from Helpdesk tickets for Department Manager
• Assists Network Administrator in ongoing projects and tasks.
• Brings new ideas and creative solutions to the table.
• Installs new software per request.
Qualifications:
-Preferrably MCDST (Microsoft Certified Desktop Support Technician)
-1+ year desktop support in a small to midsized firm.
-Ability to prioritize requests is critical.
-Must have aptitude to resolve software and hardware conflicts at the user level.
-Knowledge of Windows XP and Windows 7.
-Knowledge of Microsoft Office Suite.
-Basic understanding of Networking principals.
-Basic knowledge of Active Directory and Exchange.
Benefits:
Salary: 27-30K
Paid Vacation and Holidays
401K Safeharbor plan
Medical, Dental, Vision
Send resumes to:
Jennifer Mesiano
Walton Signage
IT Director
jmesiano@waltonsignage.com
www.waltonsignage.com
Walton Signage is a National Signage Manufacturer located in San
Antonio, TX. We are currently seeking an entry level Helpdesk Technician to handle the day to day end-user support needs.
This position reports to the IT Director
The Helpdesk Technician is the first point of contact for all IT related helpdesk calls.
Responsibilities:
• First responder to all Helpdesk tickets
• Troubleshoots software and hardware issues
• Manages Printer resolution requests such as toner and paper jams.
• New machine installation – Follows new machine checklist
• Sets up new employees in AD and Exchange
• Resets AD passwords
• Makes mailbox changes upon request
• Basic Terminal Server tasks (resetting connections)
• Runs analysis reports from Helpdesk tickets for Department Manager
• Assists Network Administrator in ongoing projects and tasks.
• Brings new ideas and creative solutions to the table.
• Installs new software per request.
Qualifications:
-Preferrably MCDST (Microsoft Certified Desktop Support Technician)
-1+ year desktop support in a small to midsized firm.
-Ability to prioritize requests is critical.
-Must have aptitude to resolve software and hardware conflicts at the user level.
-Knowledge of Windows XP and Windows 7.
-Knowledge of Microsoft Office Suite.
-Basic understanding of Networking principals.
-Basic knowledge of Active Directory and Exchange.
Benefits:
Salary: 27-30K
Paid Vacation and Holidays
401K Safeharbor plan
Medical, Dental, Vision
Send resumes to:
Jennifer Mesiano
Walton Signage
IT Director
jmesiano@waltonsignage.com
www.waltonsignage.com
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