Pretty quiet in here... what are you working on? (1 Viewer)

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So what has AA got to say about their quality control? Are they going to make this right?
 
You should post those pics on the Orion sticky thread in the 40 series sub. Last I read that thread there were others having troubles with the cases lately.
 
at this point they should be doing the same testing and inspection with photo proof on the next replacement part AND shipping next day air!
 
So what has AA got to say about their quality control? Are they going to make this right?
From what I’ve heard AA customer suport is “Out To Lunch”. With there quality control.
 
2nd case is a total FAIL as well. Worse than the first case. Put acetone in it and it leaked through the casing flaws and cracks in 30 seconds.





Thats unreal. I built mine a few months ago and never thought to look at the casting like that. I dont have any leaks right now. I had some machining issues on mine with the toybox and AA was great to deal with. They had never ran into the issue I had. Luckly I have access to a mill to fix it.
 
Drilled in wiring harness holes and installed grommets today for the trailer. Of course I don’t have my bumper yet, but I backed up and tested everything and it works great. All nice and tidy. Ready for the bumper to get here.


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So what has AA got to say about their quality control? Are they going to make this right?
They ( Matthew) says he was going to go to the shop and inspect a case and send it out.Since then I have heard nothing. Nothing if they have one that is in good condition. If they are shipping it if they are paying for it....nothing.
At this point I wouldn't recommend them or their parts for anything.
Seriously considering just pulling my input and outputs and just installing them back in the stock case. I don't care what the performance gains are at this point if it doesn't work at all its not doing me any good.
I plan on making the payment to Ryan no matter what for his labor but I have little to no hope at all that they will cover ANY of that bill.
 
@Von Hayek Here's another choice:

 
They ( Matthew) says he was going to go to the shop and inspect a case and send it out.Since then I have heard nothing. Nothing if they have one that is in good condition. If they are shipping it if they are paying for it....nothing.
At this point I wouldn't recommend them or their parts for anything.
Seriously considering just pulling my input and outputs and just installing them back in the stock case. I don't care what the performance gains are at this point if it doesn't work at all its not doing me any good.
I plan on making the payment to Ryan no matter what for his labor but I have little to no hope at all that they will cover ANY of that bill.

That's pretty pathetic. They make a good product but the quality and customer service are apparently not important anymore. Is Small Claims Court a possible avenue for reimbursement?
 
Bart/Chris I can look tomorrow at work if we have any in the scrap area they just did a bunch of racking work might have some scrap pieces if you haven’t ordered anything yet
 
That's pretty pathetic. They make a good product but the quality and customer service are apparently not important anymore. Is Small Claims Court a possible avenue for reimbursement?
I spoke to a lawyer Monday and said the issue is not suing them it’s getting a company that is registered in California to actually pay a judgement is slim. Said the best recourse was to send it to their insurance company and see if they would cover it.
I think that is entirely bull—-t to have to do that. They need to own it and make it right.
In all honesty I would of let it all ride if they had stepped up and taken positive responsibility and communicated but the no call returns no emails returned and the “it is all in the spam folder” response deflecting any blame away from them at all costs infuriates me.
 
...deflecting any blame away from them at all costs infuriates me.
I'll have to find the thread about @fj40z 's WIX filter grenading a newly rebuilt engine and the responses that they made. It'll sadden you.

Side note: Never use a WIX filter again. Or a Napa Gold (rebadged WIX).
 
I'll have to find the thread about @fj40z 's WIX filter grenading a newly rebuilt engine and the responses that they made. It'll sadden you.

Side note: Never use a WIX filter again. Or a Napa Gold (rebadged WIX).
Here it is


Wix (Mann-Hummel) as a company is absolute garbage that make a garbage product. Shame because their filters at one time were great quality.
 

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