Well I will try to win you over with the notion of the karma debt owed to me by the dealer service/parts gods from the saga of the 1978 volkwagen westy I used to own. Here is its story.
It was a dark and stormy night. Really. It was 1992, my last term of college, I was engaged to be married in 3 months and I was en route to the bowels of south vancouver to see a guy named wolfgang about his fabulously overpriced 1978 westy and it was raining so hard that the wipers on my wife's 66 mercury comet could not keep up and, what with the rust holes in the rear floorboards fixed with plywood, it was damp enough inside the comet to overwhelm the defroster too so I had the window wound down and was getting mighty wet. I don't even know what made me go look at wolfgang's westy, it was so overpriced, but, after renting one in europe a few years earlier we had decided we wanted a 70's westy for our honeymoon, and we knew we wanted the later model with the full popup and all the one's i'd seen were rust buckets so I moved up the price chain to this westy with an asking price $2,000 above the nearest competitor.
So I arrive at wolfgang's and notice that wolfgang lives up to all cliches about germans. He is polite, has a funny mustache and his house was meticulously clean. He had a collection of those wooden clocks that have people come out and do dances and things when the hour strikes that I admired while he changed into overalls before we went out to the garage to show me the westy. Well the westy was cleaner than his house. A one owner garage kept gem, with the 2 tone white over brown paint scheme, that he told me solemnly he had only used for camping because he used his jetta in town. I believed him when he pulled out a carefully maintained (in german) log book for all the trips he had taken in it. He had the original dealer paperwork and 15 years worth of meticulous receipts. It was the "champagne" package with extra goodies like intermittent wipers. The interior was beyond perfect. The exterior flawless. It drove like a new car. the canvas was like new. It had the original curtains and dividers

The only problem, he confessed, was the engine at 210,000 kms, was burning oil like crazy. that was why he was selling so cheap he told me as he mournfully pulled out the cardboard sheet he kept under the van to catch the drips. The fact the van was the highest price I'd ever seen, to the contrary, he felt he was offering a great bargain. Plus, he had just bought a loaded vanagon synchro westy and could not pick it up until he had got this one out of his garage.
Well, even though it was an automatic, I was smitten. I went home and started researching the cost of a motor rebuild. I called the local bug shops got a lot of offers to swap in a carburated 1.7l from an earlier model but not a lot of enthusiasm for rebuilding the later 2 litre. they were complicated and parts were pricey I was told. Next I asked the local VW dealer and got an insane quote. A friend suggested I try south of the border, so I called a VW dealer in bellingham, and the parts guy there offered a much better price we could just barely swallow after taking an advance on our wedding gifts from the parents, to install a new factory block. It would come with a 12,000 mile VW warranty good anywhere in north america and that sounded better to me than the weird vibes I got from bug shops despite the price being twice what they asked. I learned a little about the limited value of warranties from this decision
anyway, after knocking about $100 off Wolfgang's asking price with my pathetic negotiations, I drove it down to Bellingham and had the motor installed. Things were great. We carefully broke in the motor. It ran like a dream. For a while. We took it for a shake down cruise on the oregon coast and it worked great.
A few days after we got back the transmission went. VW shrugged when I suggested it might have something to do with the fact they had just re and re'd the motor, and quoted $2,500 to fix it. $1,400 that we did not have later, we had a rebuilt tranny from a tranny shop. After I told them it was a new VW block they pointed out a fresh oil seal leak in the motor. this one VW owned up to. They had to pull the motor again to fix it. A week later the tranny went again. An argument ensued between the tranny shop and VW about who would fix it. The fact our honeymoon was 2 weeks away led to a compromise. The tranny shop did labour and VW did parts.
a few days before the wedding, the van would not run at all. The intricate "brain" of the venerable but fuel injected westy, a black plastic box retailing for $600 that presumably was full of vacuum tubes, gave out. The possibility this might have happened as a result of the engine being pulled 4 times in the past 2 months, did not move VW or the tranny shop. their best wishes for our nuptuals had given out at the tranny. A very generous aunt giving me her gas card for our honeymoon offset the demolition of our trip budget.
Well the wedding was great and a few days later we set off for Alaska. Among our wedding gifts? a set of 5 new Michelin LT tires, a thule roof rack, a jerry can, a bra, and assorted camping gear. We were set and we were stoked.
On day one of the honeymoon we got to spences bridge in early evening, pulled over in the parking lot of an old fashioned cowboy roadhouse bar and headed inside to buy some offsale beer. When we returned the van would not turn over. We ended up spending the night in the parking lot of the roadhouse. Friday night and quite a rowdy crowd. A native guy pulled up in an old pick up truck with half a dozen dead rattlesnakes in the bed, which he sold to some guy in the bar for beer money. a couple of good fights.
The next morning the van turned over first try. We drove to Williams Lake and found a VW dealership and acquired a very useful document. A little pamphlet giving the address and phone number of every vw dealership in north america. The parts guy advised us that the problem was common to westy automatics. the starter motors were exposed to excessive heat during sustained drives and would not work, especially when hot. apparently it could be fixed with a relay to shorten the ignition voltage drop and by wrapping the starter in asbestos,. He had no starter but he kindly confirmed there was one in prince george and booked us in to have it done there when we got there. meanwhile the starter was working fine he told us if the problem had only happened once, it was not recurringat the dealership and if it did we still would be able to start it cold and on that basis we headed off to see the old ghost town of barkerville, 50 miles off a spur road to the north. You guessed it, we got stuck there. the starter would not turn warm or cold, and we learned that even being towed by a kind local at 30 mph you cannot bump start an automatic westy. We got towed to a campground and spent the next three days waiting for the new starter to be shipped from Prince George and then the campground manager kindly installed it for me (I had no tools).
then we went to prince george and had the relay installed. This worked as far as Takla Lake in the Yukon, when we had more starter problems, but were able to drive to white horse where we discovered that the prince george dealership had sold us an aftermarket starter not covered by vw warranty. So we waited two days for a true vw starter to be shipped in so we would have a 12 month warranty in the future. Glad we did. Our next starter replacement was a two day layover in anchorage where the vw dealership did it under warranty and also changed the relay system for free because they said it was not done right. That was a good starter let me tell you. Got us through the rest of the trip and all the way home from the honeymoon and it wasn't until the following year it gave out having crossed the continent. Wolfgang reported he had never replaced a starter in 210,000 km of highway driving by the way.
Fast forward to the great trans-canada trip of 1993 a year later. I had a month between jobs so we headed east to nova scotia. The van had run perfect for a year. We got it fully serviced by VW before we left and this time I brought a a BCAA (AAA) membership and a socket set

On day one of the trip we decided to avoid the spences bridge jinx so we went over the coquihalla instead. 3/4 of the way up smoke started pouring out the back of the van. Well we pulled over and having fought off the tow truck vultures who patrol that highway, finally had a BCAA guy tow us back down to Hope. What a drag. We thought the trip was over before we started but the bcaa guy checked it out and told us he figured the vw dealers had overfilled the tranny and it had vented ATF on the steep grade which had created the smoke. Sure enough the van ran fine, but as between two evils, we headed up the fraser canyon instead and stopped short of spences bridge to camp for the night. the next day we cheered as we rolled past spences bridge but near walhachin only 60 km further there was a sudden bang, followed by a horrible rattling noise and a loss of power. I limped into a last chance gas bar 100 yards ahead and the mechanic reported a spark plug has blown out of the head and there are barely any threads left. He felt whoever put the plug in last cross threaded or overtightened it. He reefs it in there as tight as we can and recommends a new head. We drive to Kamloops and go meet the VW service manager (they were about 75% german by the way). At first they will not even look at the van. then the guy looks at the engine warranty and the invoice for new plugs from the vancouver dealer, makes 2 phone calls, and reluctantly they pull it into a bay. 2 hours later they say they feel there are enough threads left and it is good to go. Around Golden the next day it blows out again. This is on a saturday. The guy at the nearest gas station gets it back in and says it seems tight and tells me if it blows again to cross thread it if I have to because it needs a new head anyway, so we head over the rockies to calgary and a monday morning visit to a vw dealer. This guys agrees they have to replace the head but says it will take a week for the head to arrive. Not wanting to lose a week he offers to loctite it in and suggest we can make Toronto that way and do it there. He was right. In toronto they kept the van for 4 days and gave it back to us with the same head and a helicoil and advice to remove that spark plug as little as possible
So by this time we did not have time to get to nova scotia so we headed as far as kingston then south to come back through the US. we got just past chicago before the starter gave out at a rest stop. A guy in a big rig very kindly came over to help and demonstrates that tapping on the starter with a hammer while the ignition is engaged will allow it to turn over. Wish I'd known that before as it probably could have saved me a week of my life spent waiting for it to cool down or for a starter to be shipped, not to mention perfecting the dubious art of gassing up while still running

. The tapping method gets us to somewhere in western wisconsin (LaCrosse?) for another vw starter, which must have been a dud because it only got us to Wall Drug so we went to Rapid City, SD for another vw starter, which got us to somewhere in montana when the engine starts a god awful clattering diagnosed in Boise I think as the valves in the head in which the plug kept blowing out, which we are advised should be replaced when we get home. when we get there we realize we are 1,000 miles out of warranty, and we end up having to pay the labour and getting the head for free.
Shortly after this we sold it. The guy who bought it was blown away by what a beautiful van it was with only 12k on a factory block and was barely interested in our warnings about the starter.. I sure hope he got half as much enjoyment out of it as we did, and we did, believe me, in spite of my intimate knowledge of the inside of VW parts and service departments across the continent.
anyway, that's my story...
