lumbee1
Native American
I don't remember how many times I bought multiple items from Amazon only to pick one and return the rest. Sometimes I buy stuff just to try it and then returne it. It makes me nervous going through other websites now. For instance, I just purchased a lens hood for my camera off ebay. It was the correct model and it had flocking on the inside. When I get it, no flocking. If this was Amazon, no problem but since it was ebay I now have to argue with the seller that he didn't send what was posted.Returns Rant:
Online retailers that are not Amazon.com need to step up their game. I had 3 items from a recent 15+ item order that I saved some money on by not buying through Amazon. Those items needed to be returned. So I ask what that process entails:
Amazon's process:
- Fill out the returns authorization sheet (BY HAND)
- Fax or mail the request (or presumably scan and e-mail)
- Return is approved or denied within 5-7 business days
- You pay up front for return cost
- If they determine it was due to their fault, they'll refund up to a certain amount.
- Credit will appear on your credit card statement in 3-4 weeks.
- Tell us you want to return it and why
- Put it on your front porch and UPS will get it
- I've NEVER paid for return freight
- Refund within minutes of the UPS guy picking it up
Really pisses me off when companies complain about Amazon killing them, and they are completely ignorant to why.... Now that said, I said to hell with returning the items, it's not worth the hassle. Perhaps that's why they do it - they figure if it's not easy you won't bother.
You know what I also won't bother with again - shopping at their site.
Morons.